Ideas
Budget is an Opportunity to Redefine Digital Service Delivery
It's time for the federal government to nab an idea from state governments.
Ideas
Why Updating Tech Infrastructure is as Critical as Updating Roads and Bridges
When we talk infrastructure improvements, we must include the IT component for our nation.
Ideas
4 Security Trends for the New Administration To Consider
The challenge is to balance what’s practical with what’s effective, all in the face of global threats evolving every day.
Ideas
It’s Time for America to Protect its Cyber Borders
The country is in danger of losing a technological arms race that could result in more leaks and attacks on critical infrastructure.
Ideas
Want to Keep More Women on the Path Toward IT Leadership? Here’s How.
Women currently represent 38 percent of all federal leaders.
Ideas
Redefining the Role of Federal CIO: The Enabler-in-Chief
The key is modernizing systems will not be done in the same architectural model of the past.
Ideas
Some Alleged CIA Hacking Tools—Like Apps That Turn Smart TVs into Spies—Do Exist
A more unsettling issue may be why the CIA couldn’t protect its own data in the first place.
Ideas
When Can Your Tweet, Text or Calls Cost You Your Job?
Feds do not have a legally recognized expectation of privacy with respect to the government-owned equipment they use in and/or outside of the workplace.
Ideas
3 Opportunities For Federal IT Teams During the Hiring Freeze
Federal IT decision-makers can use this time as an opportunity to improve their existing processes, become more efficient and potentially improve security.
Ideas
In Defense of 18F—Because Inaction Also Has a Cost
Procurement doesn’t grab many headlines, but it is critical to the nation’s future.
Ideas
6 Strategies for Digital Transformation that Puts Citizens First
Agencies have made great strides in customer experience over the past couple of years.
Ideas
The Changing Face of Infrastructure Cyber Threats
It’s crucial for government cybersecurity policymakers to consider the full range of what constitutes critical infrastructure today.
Ideas
5 Lessons From a Former Agency Customer Experience Leader
Getting things done takes on a much more human feel.
Ideas
Why Don’t We See More Automation in Federal Networks?
Automation would cut the time from detection of cyberattacks to remediation from months to seconds.
Ideas
How Digital Services Engagement Centers Play a Crucial Role in Customer Experience
Digital services engagement centers serve as the connective tissue between customer service channels.
Ideas
Modernizing Government IT—By Looking to the Private Sector
To operate at today’s scale and face today’s threats, the government needs a paradigm shift in how it approaches technology.
Ideas