Ideas
The Tech Agencies Need to Supercharge Mobile Strategies and Citizen Engagement
Improving citizens' lives isn't just building a mobile app.
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7 Steps to Ensure Your Site Meets Citizen Expectations
Does your agency have a website or it is a fully digital operation? There's a difference.
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Unlocking the Power of NIST’s Cybersecurity Framework
In the not-so-distant past, it was hard to get people to think cyber risk management.
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Built to Change: The New Model for Federal IT Modernization
Instead of purchasing what's built to last, the government should think about purchasing with change in mind.
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A Hacker’s POV of Internet of Things Security
Many connected device makers have yet to prioritize security and that makes everyone more vulnerable.
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Machine-Learning Technologies Help Agencies Develop Highly Intelligent Security Postures
Machine learning makes life much more manageable for network security operators.
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HR and IT: A Partnership Poised to Protect Federal Cyber Systems
By partnering with IT, HR departments will assemble the must-have tech and people building blocks required to cover all essential areas.
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United's Hot Mess: The Customer Experience Truth Government Must Now Face
Agency leaders must look through the customer lens when creating policies and rules that impact customers.
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'If I Were the Federal CIO': Setting Technology Priorities in the Digital Age
There’s much that can be learned from the experiences—and the mistakes—of the private sector.
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4 Reasons Agencies Should Care About the Citizen Experience
The benefits of a customer-centric strategy aren’t limited to private-sector businesses. Agencies at every level can realize their goals by putting the needs and wants of citizens first.
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Budget is an Opportunity to Redefine Digital Service Delivery
It's time for the federal government to nab an idea from state governments.
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Why Updating Tech Infrastructure is as Critical as Updating Roads and Bridges
When we talk infrastructure improvements, we must include the IT component for our nation.
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4 Security Trends for the New Administration To Consider
The challenge is to balance what’s practical with what’s effective, all in the face of global threats evolving every day.
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It’s Time for America to Protect its Cyber Borders
The country is in danger of losing a technological arms race that could result in more leaks and attacks on critical infrastructure.
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Want to Keep More Women on the Path Toward IT Leadership? Here’s How.
Women currently represent 38 percent of all federal leaders.
Ideas
Redefining the Role of Federal CIO: The Enabler-in-Chief
The key is modernizing systems will not be done in the same architectural model of the past.
Ideas