Ideas

4 CX Lessons Federal Agencies Can Learn from Their Peers

There are several agencies making major strides in the CX space and other agencies could learn a thing or two from their CX programs.

Can New Technologies Restore a Robust Federal Cyber Perimeter?

Many agencies are deemphasizing traditional notions like perimeter security and concentrating more on the concept of resiliency, recovery and ways to mitigate the effects of a breach.

Passwords and Badges Are No Longer Enough

The Defense Department could strengthen its cyber posture by finding alternatives to static authentication methods.

Blockchain: Taking a Cue from History

Blockchain technology isn’t shaking out how we thought it would. So, should we pack our bags and go home?

How Federal Agencies Can Maximize Productivity—and Save Billions

Automation isn't the stuff of fantasy but agencies should take note of best practices to make sure their projects are successful.

More Money Than Anyone Imagined

A quick explanation for why the tech bubble never burst.

The Scheduling Woes of Adult Friendship

To avoid the dreaded back-and-forth of coordinating hangouts, some friends are repurposing the shared digital calendar, a workplace staple, to plan their personal lives.

The Arguments for Weakening Encryption Aren't Any Better Under Trump

Law-enforcement backdoors would still make everyone less safe, even as U.S. officials set their sights on broader access to data.

Featured eBooks

FaceApp Is Everyone’s Problem

It feels good to call out people for being duped by the Russian app, but the individualist framing of privacy is the bigger culprit.

How You Can Help Your Agency Put AI to Work Today

AI technology will significantly revolutionize how work is done in the federal workspace and allow us to “scale” human action to critical thinking tasks.

Closing the Cybersecurity Poverty Gap 

Far too many government entities simply lack the resources and expertise needed to keep pace with the velocity of cybersecurity threats.

Where Artificial Intelligence Can Make the Biggest Impact

Here are three ways an investment into artificial intelligence could reap significant returns in the public space.

Federal Agencies Stand to Gain From a Vocational Approach to Cybersecurity Education

We need to steer students away from assuming they need a four-year degree and toward the option of cybersecurity taught as a vocation.

Government May Tap Older Tech to Secure Modern Infrastructure

There might be something to keeping physical switches in power grids.