Modernization

Customer Experience CAP Leaders Leave ‘CX Cookbook’ for Agencies

The cookbook is meant to serve as a resource for CX practitioners across government.

Emerging Tech

COVID-19 High Performance Computing Consortium Shifts Focus to Patient Outcomes

In its second phase, the supercomputing group will prioritize projects that offer to help coronavirus patients in the near future.

Digital Government

Acting Federal CIO Has Been in the Job for Months, OMB Confirms

Even some federal IT officials who work closely with the Office of the Federal Chief Information Officer weren’t aware that Michael Rigas has been serving as acting Federal CIO for months.

Ideas

Smart Concrete Could Pave the Way for High-Tech, Cost-Effective Roads

The life of structures could be extended, however, if damages were monitored in real time and fixed early on.

Policy

Major Changes to Internet Regulation Unlikely Under Biden Administration

A split Congress makes major internet policy changes even more unlikely.

Cybersecurity

Zoom Settles with FTC On False Claims About End-to-end Encryption

Dissent to the agreement shows how the Federal Trade Commission could change under the incoming administration. 

Emerging Tech

Advisory Committee Recommends DHS Perform Better Outreach Regarding Biometrics Programs

The Homeland Security Advisory Council also said its request to review a controversial biometrics rule was never fulfilled.

Cybersecurity

Myths About Vote Tampering Could Persist For Years, Say Experts

The huge follower counts of dedicated misinformers appear to outweigh efforts by journalists, government officials, and the social media platforms themselves.

Cybersecurity

Tech Association Wants Biden Team to Focus on Public-Sector Supply Chain Security 

A Biden administration might require even more of private-sector entities than President Trump has on the issue. 

Modernization

Biden Review Teams Include Many Former Tech Officials and Digital Service Members

The transition also includes a U.S. Digital Service-specific review team.

Policy

Biden’s Top Priorities Offer Few Clues for Technology Policies

Washington policy experts believe President-elect Joe Biden’s approach to big tech companies and regulation may differ from both the Trump and Obama administrations.

Cybersecurity

IoT Security Bill Nears Passage as New Consortium Tackles Open 5G

Government officials are thinking about how the use of drones as part of the network infrastructure will affect security.

Emerging Tech

Pentagon Expanding 5G Efforts, DOD Official Says

The Pentagon will also be releasing guidance on securing the microelectronics supply chain, according to Defense Undersecretary for Acquisition and Sustainment Ellen Lord.

Emerging Tech

Army Considers Facial Recognition to Monitor Children in Its Care

The branch aims to pilot video surveillance and machine learning algorithms to see how they can help keep an eye on kids’ well-being in its child development centers.

Modernization

Army Awards 10 Prototyping Contracts Under Small Business Pilot Program

The U.S. Army is using a special topics pilot program to shorten the life cycle of military technology development.

Digital Government

Analysts See ‘First Glimmers of Sustained Growth’ in Under-30 Federal IT Workforce

After a decade of declining ratios of younger-to-older federal technology employees, analysts see the start of a turnaround.

Artificial Intelligence

New JAIC Director Outlines AI Program's Planned Evolution

The Joint Common Foundation platform will begin delivering simple services in 2021, according to the Joint Artificial Intelligence Center’s new director.