Exclusive Digital Government

Direct File is 'beloved by its users,' internal IRS report says

The IRS is reportedly ending the Direct File, but a report obtained via the Freedom of Information Act says that 94% of users rated their experience as “excellent” or “above average.”

Digital Government

VA now has ‘100% visibility’ into its software license inventory, official says

Jeff VanBemmel, director of end user operations at VA’s Office of Information and Technology, told lawmakers that the department’s total inventory of software licenses includes 4,433 commercial off-the-shelf products and another 224 software-as-a-service offerings.

Digital Government

GSA, Salesforce agree to major Slack discounts for government

The General Service Administration announced another cost-savings offering through its OneGov effort.

Digital Government

Legislative watchdog rebuffs DOGE efforts to install on-site team

“DOGE’s attempted intrusion into an independent, nonpartisan legislative branch agency is a direct assault on our nation’s sacred separation of powers,” said Rep. Gerry Connolly, D-Va., the ranking member on the House Oversight Committee.

Digital Government

SSA changes phone fraud policies after finding very little fraud

The change follows reporting by Nextgov/FCW about the policy and its contributions to a slowdown in retirement claims processing.

Exclusive Digital Government

DOGE went looking for phone fraud at SSA — and found almost none

Since SSA installed new anti-fraud checks on claims made over the phone, only two claims out of over 110,000 were found to likely be fraudulent, according to internal documents obtained by Nextgov/FCW.

Digital Government

Republicans want Treasury to study free tax filing options — again

The reconciliation text being considered by the House Ways and Means Committee includes $15 million for the IRS to study how to give Americans free ways to file their taxes that would replace both the Free File and Direct File programs.

Digital Government

Federal retirement applications to go fully electronic next month

DOGE has touted the announcement as a win, but development and testing for the new Online Retirement Application began under the previous administration, per past budget requests.

Digital Government

Senate Dems press HHS over cuts to suicide lifeline’s LGBTQ+ youth program

A leaked HHS FY26 budget proposal includes a measure to defund the 988 Suicide and Crisis Lifeline’s LGBTQ+ Youth Specialized Services pilot program.

Digital Government

Here are the tech takeaways from Trump’s budget proposal

The White House has suggested sweeping reductions to many civilian agencies, though it promises to maintain investments in emerging technologies.

Digital Government

Transportation consolidates IT personnel and decision-making

Two memos document a new organizational structure that establishes the CIO as the point person for all IT activity across the agency’s various subcomponents.

Digital Government

DOGE is building a ‘master database’ of sensitive information, top Oversight Democrat says 

Rep. Gerry Connolly, D-Va., is calling on the Social Security Administration’s watchdog to investigate whistleblower claims that the efficiency team is compiling potentially sensitive data across several government agencies.

Digital Government

Trump ‘anti-fraud’ memo could allow SSA to stop paying some Americans’ earned benefits

The document’s publication comes just days after reports that DOGE operatives overruled career workers to falsely label thousands of immigrants as dead.

Digital Government

State-level DOGE work gathers speed

Oklahoma’s new government efficiency unit issued a report on what it has found to cut, while Iowa’s first-in-the-nation effort held its inaugural meeting. But experts say efficiency isn’t just about cutting spending.

Digital Government

Trump builds on Biden efforts to modernize permitting technology

While many praised the effort as common-sense, workforce cuts across government, as well as the administration’s deregulatory efforts, have raised questions about implementation.

Digital Government

How cyber vulnerabilities and workforce cuts threaten the crisis lifeline program

A bipartisan, bicameral measure is hoping to prevent cyber incidents from limiting access to the 988 Suicide and Crisis Lifeline after a 2022 attack on a system operator disrupted calls to the hotline.

Digital Government

Trump likely to propose pay freeze for federal workers in 2026

In OMB’s response to agency budget submissions, the White House budget office told officials to prepare for a freeze on federal civilian pay next year.

Digital Government

GSA preps for layoffs at TTS

The coming reductions in force are the latest in a series of workforce cuts within the Technology Transformation Services.

Digital Government

Experts suggest AI could address FOIA backlogs, even as public records staff are terminated

The number of FOIA requests filed in fiscal year 2024 surpassed 1.5 million, which represented a 25% increase from FY 2023.