Digital Government
For federal CX to work, Congress, the White House and agencies need 'fundamental' change, report says
A new report from the Partnership for Public Service and Accenture Federal Services outlines the systemic barriers to customer experience, and the collaboration between Congress and the executive branch needed to address them.
Digital Government
TSA Wants to Automate ID Verification at Checkpoint Security
The agency is testing using facial recognition to verify passengers’ information with the information on record.
Digital Government
State Department unveils $10B enterprise IT services solicitation
The contract known as "Evolve" seeks technology modernization services in support of diplomatic goals.
Digital Government
GDIT Receives $84 Million Contract to Support Traumatic Brain Injury Research
The research and support contract, awarded by the Defense Health Agency, has an eight-month base period with three option years.
Digital Government
Third US-EU Trade and Tech Meeting to Feature Major Technological Development Goals
The third ministerial meeting of the U.S.-EU Trade and Technology Council aims to foster bilateral initiatives and confront challenges posed by China’s economic policies.
Digital Government
The Biden Administration Will Allow Agencies to Appoint Some Employees Into 10-Year Temporary Jobs
The rule finalizes a proposal first put forward by the Trump administration.
Digital Government
Lawmakers Discuss Crypto Regulatory Bill Following FTX Collapse
Members on the Senate Agriculture Committee consider applying classic market restrictions to the digital asset marketplace with financial regulators.
Digital Government
These Are the Agencies that Saw the Biggest Losses in Employee Satisfaction in 2022, and the Few that Saw Gains
Only 10 agencies with at least 100 employees saw improvements to their job satisfaction score in the annual Federal Employee Viewpoint Survey, and no agencies with at least 10,000 workers gained ground.
Digital Government
White House says an anticipated executive order on identity theft is coming, here’s what experts want in it
Although stakeholders have big wish lists for the anticipated proposal, few details are known about what the White House expects to include.
Digital Government
VA Used COVID Relief Funds To Bolster IT and Digital Services
The VA used supplemental COVID funding from three different bills to support expanded telehealth services and remote operations during the worst of the pandemic.
Digital Government
Ukraine Tech Chief: Cloud Migration ‘Saved Ukrainian Government and Economy’
“Russian missiles can’t destroy the cloud,” Ukraine’s minister of digital transformation explained.
Digital Government
USDA ‘Did Not Establish Performance Goals’ For its Broadband Program, Watchdog Says
A report from the Government Accountability Office found that the Agriculture Department’s ReConnect program lacks set performance objectives and a detailed fraud mitigation framework.
Digital Government
White House considering pilot program to improve public interaction with federal data
U.S. Chief Data Scientist Denice Ross said the pilot program would create a feedback loop between the public and federal agencies to make data sets more accessible and utilized.
Digital Government
The Latest Improper Payment Numbers Are Here, But What Do They Mean?
The Office of Management and Budget published its annual governmentwide report on improper payments, but a fraud expert says they aren’t entirely reliable.
Digital Government
Census Launches New Program to Modernize Supply Chain Data Sources
Through StatVentures, the Census Bureau seeks to improve the quality and speed of data describing the U.S. supply chain.
Digital Government
Fauci’s Farewell: His Legacy, The New Booster and Forthcoming Congressional Oversight
Dr. Anthony Fauci gave his likely last appearance at the White House briefing on Tuesday as he prepares to leave the federal government after a more than five-decade career.
Digital Government
Login.gov is getting new anti-fraud tools, but privacy advocate raises concerns
GSA is taking comments on a Federal Register notice detailing new fraud prevention and identity verification efforts through Dec. 21.
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Digital Government
VA Has a Plan to Attract Workers Displaced by Widespread Tech Industry Layoffs
Amid a recent wave of layoffs across the technology sector, the VA is working to position itself as an enticing destination for unemployed tech workers.
Digital Government
NASA CAPSTONE Spacecraft Paves Way for Future Artemis Missions
The spacecraft is testing an orbit that will be important for future Artemis missions, while demonstrating new tech capabilities.
Digital Government