Digital Government

Prepping the front-line troops

Agencies enlist end users in the fight against computer saboteurs

Digital Government

Security deadline looms

Desperate agencies turn outward for help in meeting new security reporting law

Digital Government

Why security is so hard

What will it take to make federal agencies more serious about computer and information security? We will learn shortly whether the Government Information Security Reform Act can do the trick.

Digital Government

Fedwire

Firms share intell, school markets

Digital Government

Less privacy for digital data

Computer and Internet developments have outpaced federal privacy protections

Digital Government

NSF research funding called inadequate

Lawmakers plan to push for more funding for the National Science Foundation to ensure that essential research and development is not curtailed.

Digital Government

A menu of contact options

As part of customer relationship management market, the call center environment has grown to include a broad range of technologies

Digital Government

No more dotted line

Beginning next month, student-loan hopefuls will be able to electronically sign their applications with a personal identification number

Digital Government

Letter to the editor

Low pay means best feds will leave

Digital Government

The Circuit

The Federal Register says it needs to make more money on its print edition

Digital Government

Agencies get new safeguard

Agencies struggling to monitor the security of their information systems can now turn to an array of vendors offered on a General Services Administration contract that has been modified with the idea of tapping those vendors for better information on governmentwide cyber intrusions.

Digital Government

Avert those prying eyes

Electronic government is at a critical crossroad ? one where the ease and convenience of the Digital Age is quietly eroding personal privacy. From massive and detailed databases to 'persistent cookies' on Web sites, federal yes have an unprecedented view of the public.

Digital Government

Requirements drafted on benefits systems

JFMIP published a draft of proposed requirements for benefits systems last month

Digital Government

New features make a handier Palm

If you're a Palm handheld veteran, get ready for a surprise with the latest offerings from Palm Inc

Digital Government

Touch and go

Biometric security solutions are cheaper and better than ever, so why aren't more feds using them?

Digital Government

Letters to the editor

OPM Proud of Hiring Progress

Digital Government

Smaller agencies make the connection

The use of advanced call-center technologies has not been limited to agencies with a high volume of citizen interactions

Digital Government

Pace of STARS testing called risky

An aggressive software testing schedule and problems with a compatible radar unit could significantly delay a Federal Aviation Administration effort to replace aging computers and radar displays at 173 terminal air traffic control facilities, the agency's inspector general told Congress.

Digital Government

Omnibook 500: Portable power

Slim, trim HP laptop is no lightweight when it comes to performance

Digital Government

E-gov holding on Line 1

To cope with growing demand, agency call centers go high-tech