GSA designing the next generation of USA.gov

In recent years, the web portal, USA.GOV has become one of the most popular destinations in the federal government's web presence. But now, the site's managers are plotting the "next generation" of the site, at a time when social collaboration tools are reshaping the way that people use the World Wide Web. David McClure, associate administrator with the Office of Citizen Services at General Services Administration, says the key is to re-think away from a mere "web portal" to a more up-to-date view of USA.gov.

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