Digital Government

Labor Department to use TMF to build a retirement ‘lost and found’

The registry will enable people to search for private employment retirement, group health and other welfare benefit plans that still owe them benefits.

House GOP pulls funding bill covering IRS, GSA, OMB and more

The leadership team around new House Speaker Mike Johnson removed the bill — which would have defunded GSA’s digital services team, 18F — from floor consideration because of an intra-party policy dispute.

OMB previews tech accessibility guidance

Federal Chief Information Officer Clare Martorana said coming guidance will focus both on external- and internal-facing government tech.

IRS hits key digitization goal months ahead of schedule

Although Treasury Secretary Janet Yellen plugged progress in IRS efforts to tame paper in the agency, she also emphasized that “playing politics with IRS funding is unacceptable.”

USDA hopes more data access will improve states’ SNAP delivery

The Agriculture Department is also working to help states address card skimming and other persistent problems in the SNAP program.

Election security threats require more federal resources, officials say

Facing growing cyber and physical threats, election administrators told lawmakers that more federal assistance is needed to safeguard voting systems and personnel.

CX proposal clears Senate committee

The legislation targets “high-impact” government services for streamlining and improvement.

Are feds ready for FIDO?

The multifactor authentication standard is having a moment, but feds shouldn't expect to be able to ditch PIVs and CAC cards any time soon.

Lawmakers propose establishing new CX lead at OMB

A House bill would also have agencies tap a senior official to coordinate improvements to government services.

Supreme Court lifts restrictions on federal agency contacts with social media firms

The ruling frees up federal agencies to contact social network platform owners about content moderation issues and other matters, pending the resolution of a court case.

Bipartisan Senate bill tasks agencies with prioritizing CX

The pending legislation looks to reduce burdens on users interacting with government while scouting opportunities for cross-agency collaboration. to add facial recognition tech

The General Services Administration is changing its digital identity service to allow users to authenticate themselves by matching against a previously submitted government ID.

IRS announces 13 states where taxpayers could use its Direct File pilot

The agency has yet to commit to a long-term product for the in-house filing tool.

Lawmaker demands action from social media companies amid disinformation deluge

Rep. Frank Pallone, D-N.J., questioned whether tech companies are doing enough to curb the massive influx of disinformation regarding the Israel-Hamas conflict.

The money's out the door in nationwide unemployment insurance modernization push

A Labor Department official said efforts to help states modernize their UI systems are trending in the right direction, but funding may be insufficient.

IRS won't add without changes

A watchdog report reveals what led the IRS to scrap plans to use the government-backed identity service during the 2023 tax season.

IRS watchdog questions taxpayer demand for direct file services

A recent oversight report questions whether taxpayers are actually as interested in a direct, government-run tax filing tool as the IRS claims.