Digital Government

Managing GWACs: Procurement reform's biggest challenge

We are entering a phase where continuous improvement efforts will be central to procurement reform. Right now government and industry must apply this logic to the management of governmentwide acquisition contracts (GWACs) for services whose abrupt appearance not much more than a year ago along wi

  • By Steve Kelman, FCW
Digital Government

Continuous improvement and procurement reform

Since returning to academia I actually have been able to read books again in a serious way. One of the first books I read was a new collection of essays put together by The Brookings Institution titled Innovation in American Government: Challenges Opportunities and Dilemmas. The book contains paper

  • By Steve Kelman, FCW
Digital Government

Returning to Harvard: Rip Van Winkle and information tech

If you stare at your watch it's hard to see it moving but if you don't look at it for an hour it's easy to see how it has changed since you last looked. The same applies if you've been away from an organization for a long time. Gradual shifts that might not be noticed by the person around the insti

  • By Steve Kelman, FCW
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