Author Archive
Natalie Alms
Staff Reporter, Nextgov/FCW
Natalie Alms is a staff reporter at Nextgov/FCW covering federal technology policy, service delivery, customer experience and the government's tech workforce. She is a graduate of Wake Forest University and has written for the Salisbury (N.C.) Post. Connect with Natalie on Twitter at @AlmsNatalie.
Digital Government
Bipartisan Senate duo seeks to push IRS customer service forward
The tax agency is already working on some of the items in the bill — like improving online accounts.
- By Natalie Alms
Modernization
IRS delay on key system could cost up to $70 million
The IRS had been considering switching to a new system for core, individual tax processing, but it’s waiting to do so until after the coming tax season.
- By Natalie Alms
Digital Government
IRS Direct File to be available in 24 states next year
The agency is also expanding the scope of tax situations the tool will cover.
- By Natalie Alms
Exclusive
Digital Government
GSA's identity service on track to meet key standards, program director says
The director of Login.gov says that the federally managed identity service is on track to finally meet an important standard for digital identity verification.
- By Natalie Alms
Policy
USDA wraps equity commission, vows to continue work
The department will likely have to contend with anti-DEI efforts as it pursues this goal.
- By Natalie Alms
Emerging Tech
GSA testing finds variations in the accuracy of digital ID verification tech
The preliminary results of a study that tested five different vendor solutions found some to be relatively accurate, while others were inaccurate or inequitable.
- By Natalie Alms
Exclusive
Modernization
TMF at the tipping point
The government’s revolving fund to help agencies jumpstart IT modernization and cybersecurity projects is at a “critical juncture,” in terms of funding and congressional support, according to the General Services Administration, which administers the fund.
- By Natalie Alms
Digital Government
CX bill passes Senate committee
The proposal is one of many that moved through House and Senate committees this week, including a transparency bill that brings additional congressional oversight to the General Services Administration.
- By Natalie Alms
Digital Government
State Department goes big with online passport renewal
The latest pilot has been ongoing since June, but limited in scale. Now, Americans can renew online anytime.
- By Natalie Alms
People
Harris touts skills-based hiring for feds on the campaign trail
The move to skills-based hiring for federal government jobs has been ongoing under the Trump and Biden administrations.
- By Natalie Alms
Modernization
Lawmakers mull a fraud-focused scorecard for oversight
Agency watchdogs warned lawmakers that their centralized fraud analytics capacity could end next year without congressional action.
- By Natalie Alms
Featured eBooks
Digital Government
Why digital identity should be a priority for the next president
MITRE called for greater attention to identity issues after a series of workshops held with stakeholders about the importance of White House leadership.
- By Natalie Alms
Modernization
Inside the IRS push for digital transformation
IRS employees at an Austin, Texas processing center must still sort through heaps of paper documents. But digitization tools are being powered on to help.
- By Natalie Alms
Exclusive
Modernization
IRS will stick with legacy processing system for the upcoming tax season
The IRS is waiting to switch away from the old Individual Master File “out of an abundance of caution,” despite hopes to potentially convert to the new one this year, IRS Commissioner Danny Werfel told Nextgov/FCW.
- By Natalie Alms
Cybersecurity
White House cyber czar launches new hiring sprint
The federal government’s main occupational series for IT jobs saw 3,000 open positions in fiscal 2024.
- By Natalie Alms
People
Cori Zarek exits USDS
The deputy administrator of the U.S. Digital Service has left for a new job at Apolitical.
- By Natalie Alms
Digital Government
SSI to move core disability program application online
The initial rollout will be available to adults who have never married and are applying for Supplemental Security Income for the first time.
- By Natalie Alms
Digital Government
NIST releases new draft of digital identity proofing guidelines
Among the changes is a new identity proofing option that doesn’t use biometrics like facial recognition.
- By Natalie Alms
Digital Government
ICE struggles to track unaccompanied minors, oversight report says
The agency lacks automated systems to chart the path of underage migrants through the immigration system.
- By Natalie Alms
Digital Government
Energy Department wants to use AI to speed up permitting
The hope is that helping feds dive into historical environmental documents creates efficiencies and better outcomes.
- By Natalie Alms