Author Archive

Natalie Alms

Staff Reporter, Nextgov/FCW

Natalie Alms
Natalie Alms is a staff reporter at Nextgov/FCW covering federal technology policy, service delivery, customer experience and the government's tech workforce. She is a graduate of Wake Forest University and has written for the Salisbury (N.C.) Post. Connect with Natalie on Twitter at @AlmsNatalie.
Artificial Intelligence

Senate bill mandating agency chief AI officers gets House companion

The proposal would codify several aspects of AI guidance released by the Office of Management and Budget in guidance this spring.

Cybersecurity

Identity theft victims are waiting almost 2 years for help from the IRS

The tax agency needs to do more to bring down that wait time, the National Taxpayer Advocate says.

Digital Government

What it will take to make Direct File permanent

The IRS will have to grapple with expanding access and capabilities — while also convincing skeptical lawmakers to maintain funding.

Digital Government

NIST, Beeck Center, CDT to collaborate on digital identity and public benefits

The National Institute of Standards and Technology will be working with the Beeck Center for Social Impact and Innovation’s Digital Benefits Network as well as the nonprofit Center for Democracy and Technology.

Digital Government

DOJ launches CX-focused initiative

The first project in the new push is focusing on improving the portals Americans use to report crimes to the Department of Justice.

People

Carnahan explains GSA's path to AI adoption

The General Services Administration currently has about 150 different AI pilots.

Digital Government

Tech sees steep cuts in House Republicans’ funding proposal

The Technology Modernization Fund would once again see zero contributions in FY25, though the U.S. Digital Service would get new authority to get reimbursements from agencies under the bill.

Breaking News Digital Government

IRS makes Direct File permanent

The tool piloted during the recent tax season helped certain taxpayers file online with the government for free.

Modernization

House passes TMF reauthorization bill

The Modernizing Government Technology Reform Act includes changes around repayment to the TMF.

Digital Government

Inside the Department of Labor’s collaboration with New Jersey to overhaul unemployment programs

A new application for unemployment claims in the Garden State marks the result of a years-long federal effort to help states modernize their jobless aid efforts.

Exclusive Cybersecurity

CISA would get millions for cyber workforce outreach to underserved communities under new bill

The measure comes amid concerns from cybersecurity officials and professionals over how workforce diversity gaps may threaten U.S. cyber defenses.

People

IRS Commissioner Danny Werfel details his hefty tech to-do list

Enabling taxpayers to fully interact with the IRS digitally is a “generational imperative,” the agency head said.

Policy

Lawmakers update proposal to cut down on billions in improper payments

Agencies would be required to include details on their anti-fraud controls and fraud risk management work in annual financial reports.

Exclusive Modernization

IRS is making headway on modernizing 1960s-era tax system, commissioner says

The IRS is currently testing a modernized Individual Master File system in the hopes it can potentially switch to the modern version for the next tax season.

Digital Government

Labor Department debuts website for migrant workers in 6 new languages

“Our mandate includes protecting the rights of all workers,” a department official told reporters this week.

Acquisition

White House procurement office marks 50 years

The Office of Federal Procurement Policy has evolved since its inception to ensure the government is “buying as one,” as demonstrated in a new circular on acquisition data and information issued Tuesday.

People

Federal CISO to leave post

Chris DeRusha has held the position of federal chief information security officer since January 2021.

Digital Government

SSA launches public data hub for customer service goals

The new online portal offers a look at how the agency is doing, as its new commissioner passes his 100 day mark on the job.