Author Archive
Natalie Alms
Senior Correspondent, Nextgov/FCW
Natalie Alms is a senior correspondent at Nextgov/FCW covering federal technology policy, service delivery, customer experience and the government's tech workforce. She is a graduate of Wake Forest University and has written for the Salisbury (N.C.) Post. Connect with Natalie on Twitter at @AlmsNatalie. If you have a tip you'd like to share, Natalie can be securely contacted at nalms.41 on Signal.
People
Longtime Agriculture tech executive departs government
Gary Washington, USDA’s long-serving chief information officer, is leaving government after being moved to a new role earlier this fall.
- By Natalie Alms
Digital Government
IRS returns to relying on tax prep companies for free filing options without Direct File
A new report from the tax agency that was requested by congressional Republicans said that dropping Direct File “is in the best interests of American taxpayers and the IRS.”
- By Natalie Alms
Exclusive
Digital Government
Direct File won’t happen in 2026, IRS tells states
The free service that allowed taxpayers to file online directly with the IRS was used by hundreds of thousands of taxpayers in 2024 and 2025, who gave it high marks — although tax prep companies and Republicans have sought its end.
- By Natalie Alms
People
Threats against public servants increased over 35 times what they were a decade ago, according to new research
Threats and violence against public servants hurt the ability of the government to deliver, say the groups behind a new map showing threats against public sector employees.
- By Natalie Alms
Policy
DHS proposes biometrics expansion for immigrants, dropping age restrictions and requiring biometrics from some US citizens
A new DHS regulatory proposal would allow CBP and ICE to collect biometrics from children under the age of 14.
- By Natalie Alms
Modernization
Inside the Secret Service hunt for skimmers as outdated SNAP cards let thieves steal millions
The government still uses 1970s-era technology to deliver SNAP, leaving beneficiaries vulnerable to transnational crime rings that have taken hundreds of millions of dollars in benefits in recent years.
- By Natalie Alms
Digital Government
CBP expands facial recognition for non-citizens at borders
U.S. citizens can opt out of the facial recognition process, which CBP intends to expand to all air, sea and land ports.
- By Natalie Alms
Artificial Intelligence
Salesforce pitches AI agents as the government sheds staff
Amid the White House’s ongoing push to reduce the federal workforce, “government will be the largest users of agentic technologies of any industry,” predicted one Salesforce exec.
- By Natalie Alms
Digital Government
Judiciary Democrats launch watchdog website amid withheld funding from inspector general group
The lawmakers are maintaining hotline information for over 20 OIGs, as watchdogs scramble to set up temporary websites after the White House withheld funding from the Council of the Inspectors General on Integrity and Efficiency.
- By Natalie Alms
Exclusive
Digital Government
Labor Department looks to pilot intaking unemployment claims for states
The effort follows the department’s notice that it may create a national claims database, a move critics say raises cybersecurity, privacy and surveillance risks.
- By Natalie Alms
People
How Trump’s OPM director wants to attract tech talent after months of workforce cuts
OPM Director Scott Kupor wants to bring on new feds with cutting edge skills, but the government’s recent flood of layoffs and resignations could complicate that effort. With a government shutdown ongoing, too, the administration is threatening more layoffs.
- By Natalie Alms
Featured eBooks
Policy
Report: Government needs a sweeping anti-scam strategy to counter modern fraud
Though many federal agencies have fraud-prevention responsibilities, no one agency has the authority to coordinate such efforts.
- By Natalie Alms
Digital Government
Class action lawsuit alleges data consolidation within USCIS is illegal
Plaintiffs represented by a coalition of advocacy groups have argued that drawing searchable data from other government agencies into a system maintained by U.S. Citizenship and Immigration Services “far exceed” that system’s scope.
- By Natalie Alms
Digital Government
Trump administration knocks out at least 15 oversight websites, saying IGs 'lied to the public'
It's not a shutdown issue: the White House is withholding funds from the umbrella organization for the government's inspectors general.
- By Natalie Alms
Digital Government
A shutdown will slow tech modernization, experts warn
Even after a shutdown ends, restarting stalled IT work doesn’t happen immediately.
- By Natalie Alms
Artificial Intelligence
White House seeks industry input as it crafts “anti-woke” AI guidelines
Critics have said that the July executive order on “woke” AI could chill free speech, despite the administration’s stated focus on protecting it.
- By Natalie Alms
Digital Government
Democratic report: DOGE is risking Americans’ data by operating outside federal law
A report released by Sen. Gary Peters, D-Mich., said a lack of restrictions on DOGE employees’ collection of sensitive data can result “in serious cybersecurity vulnerabilities, privacy violations, and risk of corruption.”
- By Edward Graham and Natalie Alms
Acquisition
GSA launches second phase of FedRAMP 20x backed by OMB
This next step in overhauling the federal government’s cloud security authorization program will pilot authorizations at the Moderate security level.
- By Natalie Alms
Exclusive
People
The Interior Department is taking steps to implement layoffs
After a series of delays, DOI is preparing RIF lists as it looks to implement significant personnel cuts in the coming weeks.
- By Eric Katz and Natalie Alms
Digital Government
IRS announces the phased end of paper check refunds
The Trump White House set a Sept. 30 deadline for the Treasury Department to stop cutting paper checks, although the IRS said it will still be issuing a “limited number” of checks where there is no alternative option.
- By Natalie Alms