Author Archive
Heather B. Hayes
People
New curriculum empowers leaders
IRM College prepares leaders for roles in transforming their organizations.
- By Heather B. Hayes
People
Rocky Mountain RHIO
A low-key management style and an emphasis on improving care have boosted physician support for a RHIO in Colorado.
- By Heather B. Hayes
Modernization
Queuing up printer savings
When government offices take steps to control their document costs, they reap the rewards.
- By Heather B. Hayes
People
Life lessons
Virtual 3-D communities such as Second Life present health care educators a chance to experiment with new ways of interacting with the public.
- By Heather B. Hayes
Acquisition
Software on tap
Software-as-a-service providers are back with new and more popular offerings.
- By Heather B. Hayes
People
A RHIO that works and pays
Collaborative partnerships, high usability and a tight rein on costs are keys to the success of the Indiana Health Information Exchange.
- By Heather B. Hayes
People
Democrats gain the advantage on health IT issues
With Democrats now in charge on Capitol Hill, the rush for national health IT legislation is on.
- By Heather B. Hayes
Modernization
It’s 4 a.m.! Do you know where your files are?
Emerging class of enterprise rights management software promises to secure sensitive information
- By Heather B. Hayes
Modernization
Picture perfect
High-end displays now offer size and performance without sacrificing desk space or tight budgets
- By Heather B. Hayes
People
How to start a community health network
Starting out on the right foot can help prevent disasters later.
- By Heather B. Hayes
Featured eBooks
People
Angels over Los Angeles
Web-based tool will aid emergency and public safety efforts.
- By Heather B. Hayes
Modernization
The search is on
Vendors apply speedy Web search techniques to desktop hard drives, raising security concerns.
- By Heather B. Hayes
People
Firsthand knowledge
Knowledge management used to enhance anti-terrorism capabilities
- By Heather B. Hayes
People
An outlet for expertise
The hardest part of knowledge management is not pulling together information stored in desk drawers or hard drives but getting to the information that people carry in their heads
- By Heather B. Hayes
People
A place to share success stories
Several agencies are working with the Knowledge Management Professional Society to offer other agencies a community of practice about communities of practice
- By Heather B. Hayes
People
Turn on the know how
Agencies share tips for converting workers into knowledge management power users
- By Heather B. Hayes
People
An immersion excursion
In early 1994, Oklahoma City had never experienced a major disaster, save a few tornadoes, and officials had no real reason to expect one
- By Heather B. Hayes
People
Testing the tech
Disaster simulations count on successes and failures for the best results
- By Heather B. Hayes
People
Tips for exercise planners
To ensure a successful exercise, experts suggest that planners take steps
- By Heather B. Hayes