Digital Government

More Feds Telework Than Ever Despite Managers' Resistance

Issues with documentation and data integrity are preventing successful teleworking operations.

Modernization

It’s Possible to Cut Legacy Spending. Here’s How FCC Did It.

The agency took small steps first.

Digital Government

Inside CA Technologies' $45M False Claims Settlement

While rare, these sorts of settlements are not unheard of in federal IT contracting.

Digital Government

State Department CIO: ‘If People Aren’t Laughing At You, Your Goals Aren’t Big Enough'

Frontis Wiggins' plan includes revolutionizing how the agency does innovation.

Modernization

Comment Period Extended for FedRAMP's New Baseline

The "Tailored" baseline was introduced as a possible means to usher in speedier assessments for certain kinds of solutions.

Digital Government

Meet the Agency that Tops All Organizations in Customer Satisfaction

“It’s a combination of our structure, training, our people and our connectedness to the mission that keeps it going."

Digital Government

Former 18F Chief Heads to Private Sector

Aaron Snow will help expand cBrain North America’s efforts in helping public-sector organizations adapt their service offerings to better fit citizens.

Digital Government

Forrester: Digital Government Reaches New Heights But Websites Need Work

Citizens are visiting the government's digital channels more than ever before.

Digital Government

‘Worst to First’: How the U.S. Postal Service Cleaned Up Employee Discrimination Complaints

USPS tackled its backlog of complaints and now provides that service to more than two dozen other agencies.

Emerging Tech

Meet the Satellite in Space that Maps and Predicts Lightning

The agency's next-gen satellite is taking some awesome pictures as it tests its instruments.

Emerging Tech

Nextgov Event: Improving Customer Satisfaction in Government

When it comes to customer service, can the government really do more with less?

Digital Government

30 Agencies Pursue Shared Services, Most With IT Modernization in Mind

Aging IT is a looming problem for federal agencies, presenting both performance and security issues.

Digital Government

Category Management Continues Efforts to Get Better Deal for Federal Bucks

Category management has saved $2 billion since 2012, but there's more low-hanging fruit to grab.

Emerging Tech

Nextgov Event: Dig into Data Science

We'll chat with three data scientists at our first Innovation After Hours event of 2017

Emerging Tech

Interior Dept. to Nature: Bring It On, We've Got Drones

The agency’s growing fleet of drones are being used in disaster response, search and rescue and in containing wildfires, mitigating avalanches and monitoring volcanic eruptions.

Digital Government

Trump’s New Chief Digital Officer is Already Gone

Gerrit Lansing made the move to the White House in January after serving as the Republican National Committee’s chief digital officer since 2015.

Digital Government

18F Wants to Change the Rules, Not Break Them, Leader Says

Part of hacking government includes finding policies and regulations that are barriers, Technology Transformation Service Commissioner Rob Cook said.

Cybersecurity

Expired Security Certificates Locked DHS Employees Out of Network

The agency is checking other expirations to avoid other hiccups, an official said.

Emerging Tech

Tech + Tequila: Come See How the Government is Using Drones for Good

Drones can do more than make deliveries.

Emerging Tech

How a Flooded Data Center Sparked a Cloud Migration Effort

Agencies need to know their inventory and infrastructure before they start migrating, the SBA CIO said.