Author Archive

Frank Konkel

Executive Editor, Nextgov

Frank Konkel
Frank Konkel is Nextgov’s executive editor. He writes about the intersection of government and technology. Frank began covering tech in 2013 upon moving to the Washington, D.C., area after getting his start in journalism working at local and state issues at daily newspapers in his home state of Michigan. Frank was born and raised on a dairy farm and graduated from Michigan State University.
CIO Briefing

Tech Trade Group: IT Modernization Investment May Increase Under Biden

The group expects the Biden administration to expand IT modernization efforts, in part to respond to COVID-19.

IT Modernization

CIA Awards Secret Multibillion-Dollar Cloud Contract

The agency has awarded a contract to bring foundational cloud services from multiple cloud service providers into the intelligence community.

CIO Briefing

Experts to Biden: Don’t Slow Government Customer Experience Momentum

Government management experts offered advice to the incoming presidential administration regarding how to continue customer experience progress.

IT Modernization

Bill to Codify GSA’s Centers of Excellence Awaits President’s Signature

The legislation would ensure the General Services Administration’s IT modernization initiative continues to the next administration.

Emerging Tech

Interagency Committee Issues Recommendations for Using Cloud to Accelerate Artificial Intelligence

The Select Committee on Artificial Intelligence outlined ways agencies can approach commercial cloud computing for research and development. 

CIO Briefing

VA Plans for COVID-19 Vaccine Distribution

The Department of Veterans Affairs announced partnerships with other agencies Tuesday in an effort to prep for a possible COVID-19 vaccine distribution.

IT Modernization

Customer Experience CAP Leaders Leave ‘CX Cookbook’ for Agencies

The cookbook is meant to serve as a resource for CX practitioners across government.

Policy

Federal Government Runs Deficit for 13th Consecutive Month

The federal government continues to run monthly budget deficits in the hundreds of billions of dollars.

Policy

Biden’s Top Priorities Offer Few Clues for Technology Policies

Washington policy experts believe President-elect Joe Biden’s approach to big tech companies and regulation may differ from both the Trump and Obama administrations.

CIO Briefing

GSA, Pentagon Re-award DEOS Cloud Contract

The latest award comes with a significantly lower projected ceiling than previously cited.

CIO Briefing

Federal Agencies Improve Customer Experience Scores But Still Lag Behind Private Sector

The coronavirus pandemic had little impact on agencies' scores, according to Forrester’s 2020 U.S. Federal Customer Experience Index.

Emerging Tech

NASA Confirms Water on Moon’s Sunlit Surface

It’s an important discovery that could impact future Moon missions.

CIO Briefing

How Customer Experience Leaders Are ‘Hardwiring’ CX Across Government

Cross-pollination and communication among agencies are helping build the discipline of customer experience across government.

Emerging Tech

Bill Would Hold Tech Companies Responsible When Their Algorithms Promote Extremist Content

The legislation would remove liability immunity from Section 230 of the Communications Decency Act.