Author Archive

Frank Konkel

Executive Editor, Nextgov

Frank Konkel
Frank Konkel is Nextgov’s executive editor. He writes about the intersection of government and technology. Frank began covering tech in 2013 upon moving to the Washington, D.C., area after getting his start in journalism working at local and state issues at daily newspapers in his home state of Michigan. Frank was born and raised on a dairy farm and graduated from Michigan State University.
CIO Briefing

These 6 Principles Helped Navy Federal Deliver Superior Customer Experience

They drive every decision Navy Federal Credit Union makes regarding their members.

  • By Frank Konkel
IT Modernization

Defense Department Inspector General Clarifies JEDI Involvement

The Pentagon’s IG is reviewing complaints from multiple sources.

  • By Frank Konkel
IT Modernization

Pentagon Makes Its Case for JEDI

The Pentagon defended its JEDI acquisition Friday and pushed back against “myths” and misinformation.

  • By Frank Konkel
Policy

Here Are Where Congress' Customer Experience Efforts Sit

The next step for one bill is President Trump’s desk.

  • By Frank Konkel
CIO Briefing

Why Trump Cares About the Pentagon’s Mega-Cloud — and Why That Terrifies Those Who Want It

Breaking up the $10 billion JEDI network project will hurt the U.S. military’s effort to speed data to troops, its fans argue.

  • By Patrick Tucker and Frank Konkel
IT Modernization

JEDI Contract on Hold for Defense Secretary Review

It’s unclear whether the review will impact the contract’s timeline. 

  • By Patrick Tucker and Frank Konkel
CIO Briefing

Government’s Contract Spending Approaches $600B, Highest Since 2010

Federal contract spending increased for the third straight year.

  • By Frank Konkel
IT Modernization

Pentagon's JEDI Contract Clears Legal Hurdle But Others Remain

Oracle’s lawsuit against the Pentagon over its Joint Enterprise Defense Infrastructure contract is over, clearing the way for an award.

  • By Frank Konkel
IT Modernization

Pentagon’s DEOS Award Could Be Coming Sooner Than Expected

An award for the Pentagon’s multibillion Defense Enterprise Office Solutions contract could come by August.

  • By Frank Konkel
IT Modernization

House Republicans to Trump: Stay Out of Pentagon Cloud Acquisition

Four members of the House Armed Services Committee asked Trump to let the Pentagon award its Joint Enterprise Defense Infrastructure contract without delay.

  • By Frank Konkel
IT Modernization

Trump ‘Looking Into’ Pentagon’s JEDI Contract

The president said Oracle, IBM and Microsoft have been complaining about JEDI.

  • By Frank Konkel

Featured eBooks

The Government's Artificial Intelligence Reality
What’s Next for Federal Customer Experience
What's Next for Government Data
Policy

Bipartisan Legislation Targets Chinese Firm Huawei

Congress wants to up its authority on emerging tech threats from China.

  • By Frank Konkel
IT Modernization

Court Rules in Favor of Pentagon in JEDI Lawsuit

The ruling against Oracle clears the way for the government to award the contract in August to Microsoft or Amazon Web Services.

  • By Frank Konkel
Policy

Trump Executive Order Directs ‘All Agencies’ to Share Citizenship Data with Commerce Department

The executive order followed President Trump’s Rose Garden remarks Thursday but doesn’t provide many specifics regarding how to move the records.

  • By Frank Konkel
IT Modernization

GSA's Centers of Excellence Wants Industry Feedback on Pending OPM Effort

The General Services Administration’s Centers of Excellence effort at the Office of Personnel Management is ramping up.

  • By Frank Konkel
IT Modernization

Pentagon’s Messaging on JEDI: Without it, Our Adversaries Win and Troops Lose 

Pentagon officials have been increasingly vocal about JEDI in recent months as the court battle continues.

  • By Frank Konkel
CIO Briefing

President Trump Signs Taxpayer First Act

The law will force the IRS to improve its customer experience while providing tools to move faster in hiring.

  • By Frank Konkel
CIO Briefing

The Government’s Historic Spending Spree Continues

Spending data from the Government Accountability Office confirmed last year’s predicted spending spree and early fiscal 2019 data suggests historical spending levels continued.

  • By Frank Konkel
Policy

Congress Passes Bill That Forces IRS to Revamp Taxpayer Experience

The bill passed the House and Senate earlier this month and would usher in major changes to the way IRS engages with millions of customers.

  • By Frank Konkel
IT Modernization

OMB Updates Data Center Optimization Initiative

The new policy bans agencies from budgeting resources toward new or expanded agency-owned data centers without permission from the Office of Management and Budget.

  • By Frank Konkel