Author Archive
IT Modernization
Why Federal IT Leaders Set Aside $100M for Customer Experience
Creating a distinct pool of funding for customer experience improvement projects is part of a three-pronged strategy to show agencies the administration is serious about CX.
IT Modernization
VA Electronic Record System ‘Not Yet Stable Enough’ for Planned Rollouts
The Boise Veterans Affairs Medical Center now plans to deploy the Cerner Millennium system a month later than originally planned, with the year’s remaining rollouts pushed to 2023.
IT Modernization
Draft 2023 Spending Plan Includes $100M for Tech Modernization Fund
If approved, the appropriation would bring the fund’s total to $1.275 billion.
Data
White House Developing National Strategy to Increase Data Collection as Privacy Tech Improves
A pending national strategy on data collection and analytics will focus on regulation and policy changes, according to a forthcoming request for public comments.
Data
FEMA Region Seeks Data Scientist to Improve Equity in Disaster Aid
A region of the Federal Emergency Management Agency needs help sifting through messy federal data as part of its ongoing equity efforts.
Podcasts
Critical Update: ‘The Good Death Is Our Only Goal’
Leaders from GSA’s 10x program join the podcast to talk about how they’re mapping paths through the Valley of Death.
Cybersecurity
Federal Agencies Likely to Get New Cybersecurity Guidance ‘In Coming Weeks’
New top-level guidance—and requirements—are coming for managing software security risk at federal agencies
IT Modernization
GAO: VA’s Multibillion-Dollar Financial System Overhaul Needs Hard Goals
User satisfaction seems to be rising with new deployments but auditors say it’s hard to measure using current metrics.
IT Modernization
VA, DOD Electronic Health Record System Suffers Nationwide Outage
The three-hour outage prevented more than 95,000 clinician users from accessing and updating patient medical data.
IT Modernization
The ‘Mayor of SAMgov’ Leaves Government After 15 Years of Public Service
Judith Zawatsky talks to Nextgov about her time at the General Services Administration and how building government services has changed over the years.
CXO Briefing
Leader of SAM Transition Is Leaving Government
Judith Zawatsky will retire from public service after 15 years to take on a new role in the private sector.
CXO Briefing
Special Report: Computing on the Edge
As other infrastructure needs improve—from cloud to 5G networks—agencies are looking at what can be done at the edge, from warehouses to low-Earth orbit.
Podcasts
Critical Update: Federal CIO Explains the Tech Side of President’s Management Agenda
Clare Martorana joined the podcast to talk about improving customer experience and the underlying technology that makes good services better.
CXO Briefing
Biden’s Management Agenda Highlights Need for High-Tech Federal Workforce
To deliver better citizen services, the government will need a skilled workforce and the technology to support it, management officials said.
CXO Briefing
GSA Names 14 Projects Supported by $150M from COVID Stimulus
The $1.9 trillion American Rescue Plan enacted at the start of the Biden administration included $150 million to support digital services improvements.
IT Modernization
Two-Thirds of Staff at VA Medical Center Considering Quitting After One Year With New EHR
A survey of staff at Mann-Grandstaff VA Medical Center shows plummeting morale tied directly to the Cerner Millennium electronic health record platform.
Emerging Tech
EEOC Launches Initiative to Ensure AI Doesn’t Exacerbate Civil Rights Issues
The new program looks to educate employers and employees about how algorithms are used in hiring and other employment decisions.
Data
OMB Issues 11 Action Items for 2021 Data Strategy With 2 Months Left in the Year
The 2021 Action Plan focuses on finalizing and building on action items from the original 2020 Action Plan.
CXO Briefing
GSA Wants a Real Person Associated With Every SAM Registration Before Fiscal Year’s End
Every organization doing business with the government will have to name a real person as account administrator and go through a three-point ID proofing process.
Emerging Tech