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IRS wants culture change
An official says the agency's IT personnel must learn to deal with the public.
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GAO rules out feds' A-76 appeals
But the General Accounting Office said regulations should be changed to let federal employees appeal agency decisions to contract their work to businesses.
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Civil servants weigh in against CAPPS II
The American Federation of Government Employees added its voice to the criticism against the passenger screening system.
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Carlin to resign from NARA
Allen Weinstein has been nominated to replace John Carlin as national archivist.
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This year's model: Business process
New mandates, methods spur renewed interest in business modeling tools
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Postal Service uses software to manage labor pool
Product helps control costs and deploy workers more efficiently
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Audit finds FTS deficiencies
The National Capital Region of the Federal Technology Service failed to follow good contracting procedure in most of the contracts and task orders examined in a recent independent audit.
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Records overseers push for architecture spot
Federal information and records managers want to have their say in federal enterprise architecture.
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Input sees 12 percent growth for DHS tech in 2005
An analyst for the market research firm expects DHS to get $4.6 billion for IT in the next fiscal year.
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Lisagor: How to succeed in business
Develop a strategy that has clear and measurable objectives, columnist Michael Lisagor says.
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Wynn: Be prepared with contingencies
Guest columnist Jackie Mitchell Wynn says organizations should be able to survive a business interruption at code red.
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Plug-and-play expertise
Army help-desk portal taps knowledge management tools to solve staff problems
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Knowledge vs. content management
KM has been an intellectual discipline in search of good software.
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Keeping up the pace of architecture
Haycock successor needed soon to keep road map on track, experts say
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