Modernization
Salesforce launches new business unit for national security customers
Missionforce represents a “deepening” of services and relationships with defense, intelligence and aerospace agencies, according to Kendall Collins, who has been appointed CEO of Government Cloud, including the new business unit.
Ideas
Three ways to close the governance gap in business-critical applications
Think people, processes and technology.
Ideas
IT excellence: lessons from the VA, the Air Force and abroad
COMMENTARY | Americans want smarter government. Success stories at the VA and the Air Force show it’s possible to transform digital services with the right leadership.
Exclusive
Digital Government
Direct File is 'beloved by its users,' internal IRS report says
The IRS is reportedly ending the Direct File, but a report obtained via the Freedom of Information Act says that 94% of users rated their experience as “excellent” or “above average.”
Modernization
Trump administration debuts permitting modernization plan, even as staff cuts could jeopardize it
The new plan builds on Biden-era work, but how implementation goes during Trump-era workforce reductions remains to be seen.
Ideas
Five strategies for government software modernization
COMMENTARY | There's more than one way to modernize.
Digital Government
Spending and workforce cuts will harm VA’s modernization work, Democrats say
Rep. Mark Takano, D-Calif., said cuts across VA are forcing the department “to decide between keeping staff on the floor, and investing in expensive equipment that may sit idle without enough personnel to operate it.”
Modernization
VA names 9 medical facilities that will receive new EHR in 2026
The department said it plans to deploy the modernized electronic health record at a total of 13 sites next year following a pause on most rollouts of the software that was instituted in April 2023.
Ideas
Future-proofing federal data: The need for secure, scalable data infrastructure
Scalability matters.
Modernization
IRS is evaluating its tech investments and modernization
The agency has been trying to update a tax processing system that uses an outdated programming code for over a decade.
Digital Government
DOGE employee had “read-only access” to two Federal Student Aid systems, Education Department says
In a response to a letter from Democrat senators, an Education official said the DOGE employee’s access to the FSA systems “has since been revoked.”
Modernization
Lawmakers want VA to nail down total EHR modernization cost
Estimates for how much it would cost VA to fully deploy its new electronic health record system have ranged from $16.1 billion to almost $50 billion.
Digital Government
GSA tech modernization office pauses government-wide cloud collaboration groups
The communities of practice are designed to help feds learn more about technology and cybersecurity topics involving the cloud computing space. At least 100 GSA employees have been let go in recent days.
Ideas
5 things government agencies must consider for a holistic approach to next generation digital transformation
A new administration may merit new approaches to digital transformation.
Emerging Tech
TSA’s facial recognition tech is highly accurate, review says
A DHS analysis found that self-identified Black volunteers who participated in testing of TSA’s biometric tools had the lowest face matching success rate of any demographic group, with an overall accuracy of 98%.
Ideas
Why CIOs should prioritize people and process
The next level of transformation for federal IT organizations can only happen when we prioritize these pillars.
People
Top Oversight Democrat says he’s open to collaborate with the DOGE
The new Department of Government Efficiency — which, despite the “department” referenced in its name, is an advisory effort, not a government department — has aims to trim the federal workforce and hunt efficiencies in tech and fraud reduction efforts.
Ideas
Generative AI in Government: What to Expect in 2025
2025 may be a major year for generative AI adoption across government.
Ideas
High-quality government software starts with efficacy, not efficiency
How will the government deliver high-quality, secure software that creates measurable outcomes? Not simply through efficiency.
Digital Government