Ideas
Leading the AI transformation in government HR
COMMENTARY | As AI increasingly handles routine tasks, human workers must be equipped for strategic, creative and judgment-intensive roles.
Ideas
The overlooked risk in government health IT modernization: protecting the legal medical record
COMMENTARY | Modernization, interoperability and AI will shape the future of government healthcare IT. But ambition must be matched with responsibility.
Modernization
Government spending package includes money for House modernization efforts
Funding earmarked for the House of Representatives’ Modernization Initiatives Account can be used to accelerate the development of innovative constituent-focused tools.
Ideas
The hidden debt slowing America’s AI future
COMMENTARY | Government modernization must be driven by a single goal: eliminating the readiness debt.
Modernization
Post-9/11 veterans group’s project to modernize VA healthcare includes suicide prevention focus
The initiative from the nonprofit Iraq and Afghanistan Veterans of America is helmed by former VA Secretary David Shulkin and is looking into seven preliminary areas of care.
Ideas
From flashlight fixes to future-ready innovation: Why we must stop patching and start building anew
Real innovation isn’t about fixing old switches. It’s about recognizing when it’s time to stop patching and start fresh.
Ideas
Hard lessons: A CIO’s playbook for consolidation
COMMENTARY | Agencies are under increasing pressure to reorganize their operations. But done well, consolidation can bring economies of scale, better alignment and more agility.
Ideas
Web4 and the public sector: How agentic technology can transform government services
COMMENTARY | Citizens deserve government services that work as intuitively as their favorite consumer applications. Web4 provides the architectural foundation to make that vision reality.
Digital Government
A shutdown will slow tech modernization, experts warn
Even after a shutdown ends, restarting stalled IT work doesn’t happen immediately.
Ideas
What government can learn from the private sector — without becoming it
COMMENTARY | The federal government doesn't need to act like a startup; it needs partners who understand what success looks like.
Modernization
Salesforce launches new business unit for national security customers
Missionforce represents a “deepening” of services and relationships with defense, intelligence and aerospace agencies, according to Kendall Collins, who has been appointed CEO of Government Cloud, including the new business unit.
Ideas
Three ways to close the governance gap in business-critical applications
Think people, processes and technology.
Ideas
IT excellence: lessons from the VA, the Air Force and abroad
COMMENTARY | Americans want smarter government. Success stories at the VA and the Air Force show it’s possible to transform digital services with the right leadership.
Exclusive
Digital Government
Direct File is 'beloved by its users,' internal IRS report says
The IRS is reportedly ending the Direct File, but a report obtained via the Freedom of Information Act says that 94% of users rated their experience as “excellent” or “above average.”
Modernization
Trump administration debuts permitting modernization plan, even as staff cuts could jeopardize it
The new plan builds on Biden-era work, but how implementation goes during Trump-era workforce reductions remains to be seen.
Ideas
Five strategies for government software modernization
COMMENTARY | There's more than one way to modernize.
Digital Government
Spending and workforce cuts will harm VA’s modernization work, Democrats say
Rep. Mark Takano, D-Calif., said cuts across VA are forcing the department “to decide between keeping staff on the floor, and investing in expensive equipment that may sit idle without enough personnel to operate it.”
Modernization
VA names 9 medical facilities that will receive new EHR in 2026
The department said it plans to deploy the modernized electronic health record at a total of 13 sites next year following a pause on most rollouts of the software that was instituted in April 2023.
Ideas
Future-proofing federal data: The need for secure, scalable data infrastructure
Scalability matters.
Modernization