Artificial Intelligence
Agencies Are a Step Closer to Creating Their Own Siri
Siri, Alexa and Facebook chatbots might soon be handling common customer service roles in government.
Digital Government
How Policy Could Advance Open Data in Government
Data.gov's Program Manager Hyon Kim says the OPEN Government Data Act could boost participation.
Digital Government
Trump's Innovation Office In Close Touch With USDS
White House tech adviser Chris Liddell attends U.S. Digital Service meetings multiple times a week.
Digital Government
GSA Reorganizes to Support White House Innovation Office
The agency's Technology Transformation Service will move under the Federal Acquisition Service.
Emerging Tech
What Are Microservices and Why Should Government Care?
The General Services Administration is experimenting with some of the easy-to-tweak services that power online shopping.
Digital Government
More Competition Key to Improving OASIS, GSA IG Says
The agency's inspector general had suggestions, not complaints, about the professional services contract.
Digital Government
GSA’s Federal Acquisition Service to Revamp Customer Service to the Tune of $1.3M
CenturyLink will provide hosted contact center and voice-over IP services to FAS as part of its contact center modernization project.
Digital Government
GSA May Make Industry Participation in Data Reporting Pilot Optional
Voluntary participation in the 3-year pilot had been higher than expected, leaving officials to consider whether mandating participation was necessary.
Digital Government
Trump Has A New Innovation Office. It’s Unclear What That Means for 18F and USDS.
Trump’s son-in-law and senior adviser Jared Kushner will head up the office.
Digital Government
Inside CA Technologies' $45M False Claims Settlement
While rare, these sorts of settlements are not unheard of in federal IT contracting.
Digital Government
Category Management Continues Efforts to Get Better Deal for Federal Bucks
Category management has saved $2 billion since 2012, but there's more low-hanging fruit to grab.
Ideas
In Defense of 18F—Because Inaction Also Has a Cost
Procurement doesn’t grab many headlines, but it is critical to the nation’s future.
Digital Government
18F Wants to Change the Rules, Not Break Them, Leader Says
Part of hacking government includes finding policies and regulations that are barriers, Technology Transformation Service Commissioner Rob Cook said.
Modernization
Cloud.gov Achieves FedRAMP Compliance
Agencies now can begin using the platform for a variety of services, including hosting websites, information management tools and application programming interfaces.
Digital Government
Top Federal IT Contracts to Watch for in 2017
This year will offer more contracting opportunities valued at far less than the number of contracts that went out to bid in 2016.
Digital Government
Video: Analyzing GAO's Decision To Deny Protests of Alliant 2
The contract will be in use for the next 10 years and $65 billion are at stake.
Digital Government
New Category Management Brass Coming to GSA
The Office of Information Technology Category welcomes two officials from FCC and Treasury.
Digital Government
Why GAO’s Bid Protest Dismissals for Alliant 2 Are a Big Deal
The Alliant sequel emphasizes value, not lowest price.
Digital Government
GAO Denies Alliant 2 Protests, Evaluations to Come
The protests questioned GSA's self-scoring system and baseline price.
Modernization