Digital Government
37 IGs Report on Agency Tech Challenges Related to $2.4 Trillion COVID Relief Package
A new report shows similar issues with bandwidth, cybersecurity and aging IT systems across government, exacerbated by the coronavirus pandemic.
Emerging Tech
GSA Explores Production of a Common Operating Platform for Crisis Management
The Office of Mission Assurance details the agency’s needs in a new RFI.
Modernization
HUD Officially Moves to Next Phase of Centers of Excellence Program
After 20 months of analysis under Phase I, Housing and Urban Development announced the first two awards to begin improving the agency’s cloud adoption and customer experience.
Modernization
DOD, GSA to Rethink $8B DEOS Cloud Contract—Again
In the works since 2018, the Pentagon’s Defense Enterprise Office Solutions contract remains on hold.
Digital Government
Federal Managers Should Model Self-Care for Their Employees
Government officials offered tips for managing workplaces during unusually stressful times.
Artificial Intelligence
Pentagon’s AI Center Awards $800M Contract Through GSA Center of Excellence Program
The contract is set to provide artificial intelligence-powered analytics tools to “prepare for future warfare operations.”
Emerging Tech
GSA Seeks Support for Challenge Sites, Including Potential New Challenge X Lab
The crowdsourcing Challenge.gov and Citizenscience.gov need program support, as does a potential new testbed for agencies.
Modernization
COVID-19 More Likely to Accelerate Telecom Modernization than Cause Delays, GSA Officials Say
The pandemic has delayed some agency transitions to the $50 billion Enterprise Infrastructure Solutions contract, but those are outliers, according to program leads.
Modernization
GSA Offers Techniques for Quickly Coding Policy Changes
Coders from the General Services Administration offer examples for how agencies can turn administration policy into digital computer code.
Modernization
GSA Suggests Using ‘Secret Shoppers’ to Evaluate Call Centers
The contact center within GSA’s Centers of Excellence offered a template for using mystery shoppers to measure performance.
Digital Government
Decisions To Reopen GSA Regional Offices Will Be Made At the Local Level
The agency’s open floorplans and other concerns make it difficult to reopen offices, but GSA’s telework culture has kept operations running smoothly, according to an agency official.
Modernization
Centers of Excellence Team With Another Health Agency Amid Pandemic
FDA became the fourth agency in 2020 to join the Centers of Excellence program; ninth overall.
Modernization
GSA to Partner with NIH in Centers of Excellence Initiative
One of the National Institutes of Health agencies will formulate and adopt a modernization strategy under the partnership.
Modernization
GSA Develops Human-Centered Design Buying Guide for Agencies
The buying guide assistance to federal agencies looking to improve their customer experience operations.
Digital Government
GSA Creates Buying Guide for COVID-19 Screenings at Federal Buildings
As the government’s buyer and landlord, the General Services Administration created a central contract vehicle for screening services to prevent infected people from entering federal buildings.
Digital Government
House Lawmakers Accuse GSA of Breaching Ban on Implementing OPM Merger
Oversight panel leaders say newly uncovered emails confirm that the General Services Administration’s pending revocation of the Office of Personnel Management’s building operation authority is part of the plan to abolish the HR agency.
Modernization
COVID Response Delays Awards for GSA’s E-Commerce Platform Pilots
The online purchasing platforms were meant to be awarded and rolled out before the end of the year. But getting agencies equipped with teleworking tech has taken priority.
Digital Government
GSA Warns of COVID-19 Contracting Scam and Price Gouging
After receiving reports of an imposter claiming to hold a GSA contract, officials are reminding agency buyers to verify vendor information.
Digital Government
Perspecta Files Another Bid Protest Over DEOS Contract
The Pentagon’s purchase of a cloud-based office suite will be held up again.
Modernization