House Committee Investigates Whether Officials Misled Congress on OPM-GSA Merger

A recent watchdog group report cited notes from a phone call indicating the Trump administration was advised that the merger plan was illegal, an account that is at odds with what OPM officials testified before Congress last year.

Head of GSA's Tech Service to Return to Private Sector

GSA also confirmed reports that the Technology Transformation Services is losing another program leader next month, as well.

OMB Names Two More Lead Offices for New Shared Services Regime

The announcement comes after two more agencies completed their marketplace implementation plans.

GSA Selects Three Companies for E-Marketplace Pilot

Amazon Business, Fisher Scientific and will test out the new approach.

GSA Ups Spending Limit for STARS Governmentwide Contract to $22B

The agency raises the ceiling again for the popular small business set-aside contract. 

37 IGs Report on Agency Tech Challenges Related to $2.4 Trillion COVID Relief Package

A new report shows similar issues with bandwidth, cybersecurity and aging IT systems across government, exacerbated by the coronavirus pandemic.

HUD Officially Moves to Next Phase of Centers of Excellence Program

After 20 months of analysis under Phase I, Housing and Urban Development announced the first two awards to begin improving the agency’s cloud adoption and customer experience.

DOD, GSA to Rethink $8B DEOS Cloud Contract—Again

In the works since 2018, the Pentagon’s Defense Enterprise Office Solutions contract remains on hold.

Federal Managers Should Model Self-Care for Their Employees

Government officials offered tips for managing workplaces during unusually stressful times.

Pentagon’s AI Center Awards $800M Contract Through GSA Center of Excellence Program

The contract is set to provide artificial intelligence-powered analytics tools to “prepare for future warfare operations.”

GSA Seeks Support for Challenge Sites, Including Potential New Challenge X Lab

The crowdsourcing and need program support, as does a potential new testbed for agencies.

COVID-19 More Likely to Accelerate Telecom Modernization than Cause Delays, GSA Officials Say

The pandemic has delayed some agency transitions to the $50 billion Enterprise Infrastructure Solutions contract, but those are outliers, according to program leads.

GSA Offers Techniques for Quickly Coding Policy Changes

Coders from the General Services Administration offer examples for how agencies can turn administration policy into digital computer code.

GSA Suggests Using ‘Secret Shoppers’ to Evaluate Call Centers

The contact center within GSA’s Centers of Excellence offered a template for using mystery shoppers to measure performance.

Decisions To Reopen GSA Regional Offices Will Be Made At the Local Level

The agency’s open floorplans and other concerns make it difficult to reopen offices, but GSA’s telework culture has kept operations running smoothly, according to an agency official.

Centers of Excellence Team With Another Health Agency Amid Pandemic

FDA became the fourth agency in 2020 to join the Centers of Excellence program; ninth overall.