Digital Assistants

Survey: Nearly 1 in 4 Consumers Distrust Government COVID Data

The survey also showed significant levels of distrust in some emerging technologies.

  • By Frank Konkel

Government Striving for New Ways of Working

Ensuring necessary and equitable access to services will likely mean a hybrid approach of both digital and physical access for citizens.

  • By Ryan Oakes

NAVAIR Looking for Research to Assist Digital Transformation

Naval Air Systems Command’s Digital Department put out a call for white papers specifying seven research areas of interest aimed at digitizing the organization.

  • By Mila Jasper

Critical Update: How Veterans Shaped a Coronavirus Chatbot 

Chief Technology Officer Charles Worthington discusses how the agency rolled out new digital tools to help respond to the novel coronavirus pandemic.

  • By Brandi Vincent

Chatbots: The New Government Official in the Fight Against Coronavirus

Even though there’s a deluge of questions from thousands of people, many of these questions are the same.

  • By Carlos Meléndez

Privacy Options Don't Boost Trust in Voice Assistants

For some users, adjusting privacy and content settings could have an unfavorable effect, the new research shows.

  • By Jessica Hallman, Futurity