Crisis Management

Forget Travel Vouchers, Airlines Should Give Customers Cash Back, Senators Say

A group of senators estimates airlines are holding about $10 billion from customers whose travel plans changed due to the coronavirus pandemic.

The Internet’s Titans Make a Power Grab

Facebook and other platforms insisted that they didn’t want to be “arbiters of truth.” The coronavirus changed their mind overnight.

We Need Mission-focused Risk Management Programs to Adapt to Changing Circumstances

In the midst of a global pandemic, it is more important than ever to know which systems are critical to our operations.   

The Pandemic Is a Clarion Call to Remove Barriers to Innovation

The COVID-19 crisis presents an opportunity to put in place solutions that will benefit us all, now and in the future.

Need Help With Covid-19 Tech? This Nonprofit Connects Volunteers with Governments

The U.S. Digital Response, a new nonprofit, dispatches tech-sector volunteers to assist governments with coronavirus-related projects.

Hospital Hackers Seize Upon Coronavirus Pandemic

“We have become easy targets,” a hospital deputy administrator said.

Coronavirus Response 'Likely' to Lead to IRS Backlogs, IG Says

Outstanding cases have already spiked due to shutdown, and now thousands of employees are home and not working.

Defense Department Details Rapid Increase in Teleworking Capacity That's Here to Stay

The department’s vast expansion is thanks to $10.5 billion in funding from the coronavirus stimulus bill.

Government Secrecy Is Growing During the Coronavirus Pandemic

Local, state and federal officials throughout the United States have locked down information from the public.

Why We’re Running Out of Masks

The United States’ secretive medical stockpile was prepped for a bombing, not a pandemic.

Pentagon Mandates Homemade Masks for Some Workers

N95 respirators and surgical masks will be reserved for health care workers and patients, the Defense Department said in a series of memos this week.

ODNI Directs Agencies to Be Flexible with National Security Contractors

The guidance recommends immediate contract modifications to allow some industry personnel to remain at home during the COVID-19 pandemic. 

CISA Offers Ways to Lessen Lag for Teleworkers Without Sacrificing Security

The temporary guidance outlines options and best practices for agencies to follow during the coronavirus pandemic.

The Pentagon Is Using Zoom. Is it Safe?

Experts say the ubiquitous videoconferencing tools bear some risk of accidentally exposing mundane details, and even inviting a new wave of deep fakes. But the risks can be managed.