USDA

USDA Aims to Build In-house Tech Talent, CX Expertise With New Digital Services Team

The department's own digital services team will be modeled after other “tour-of-duty” style models in government like the USDS. 

  • By Natalie Alms

3 Customer Experience Tips for Feds from Feds

Two professional customer experience experts offered advice for other practitioners across the federal ranks this month.

  • By Frank Konkel

USDA ‘Did Not Establish Performance Goals’ For its Broadband Program, Watchdog Says

A report from the Government Accountability Office found that the Agriculture Department’s ReConnect program lacks set performance objectives and a detailed fraud mitigation framework.

  • By Edward Graham

TMF Announces $95 Million in New Funding Focused on Security and Networks

The Technology Modernization Fund is announcing a new set of investments to help three agencies meet White House cybersecurity objectives.

  • By Chris Riotta

USDA, Justice Launch Website To Report Anticompetitive Behavior in Agriculture

The new portal will allow farmers and ranchers to report unfair behavior from other producers in the industry. 

  • By Alexandra Kelley

USDA’s Bot Program Saves More Than 150,000 Hours Per Year

The agency reached $5.3 million in cost avoidance while 27 cohorts of employees graduated from its reskilling program, Agriculture officials say.

  • By Patience Wait

Government Considers VR for Training and Therapy

A slate of contracting calls demonstrate ways agencies are putting the emerging technology to use.

  • By Brandi Vincent

GSA’s First Centers of Excellence Customer Touts $50M in Cost Avoidance

After three years, the Agriculture Department launched a cloud office, consolidated contact centers and stood up more than a hundred dashboards.

  • By Heather Kuldell

Agriculture Launching New IT System to Manage Discrimination Complaints

The new Civil Rights Management System will live in a USDA-owned and operated cloud environment.

  • By Aaron Boyd

Lawmakers Ask USDA, HUD and FCC to Cooperatively Help Expand Internet Access

Together, the agencies could make better use of data to close connectivity gaps, they argue.

  • By Brandi Vincent

House Bill Would Direct Feds to Use Drones, Remote Sensors in U.S. Reforestation Efforts

The legislation calls for a five-year pilot program aimed at removing carbon from the atmosphere.

  • By Brandi Vincent

Federal Agencies Respond to the Severe Arctic Blast

Millions are without power due to the extreme freeze.

  • By Brandi Vincent

Government Seeks ‘Dog-Like,’ Throwable and Other Robots

Several recent notices and announcements point to agencies’ ongoing and planned use of the futuristic machines.

  • By Brandi Vincent

The Hack Roundup: USDA Denies Data Breach at Payroll Facility 

Here are the news and updates you may have missed.

  • By Mariam Baksh
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3 Ways Agencies Can Improve Customer Experience

One of the most important things agencies can do is build trust.

  • By Frank Konkel

Bill Would Prompt USDA Intelligence Office to Probe Foreign Threats to America’s Agriculture

The legislation comes amid reports of Americans receiving and planting unsolicited “mystery seeds” reportedly arriving from China.

  • By Brandi Vincent

USDA Makes New Move in Broad Effort to Bring Innovative Tech to America’s Farmers

The agriculture-focused agency wants public input on potentially disruptive, existing assets to consider.

  • By Brandi Vincent

‘Invest in Yourself,’ Female Federal CISOs Tell Women Seeking Cyber Jobs

Three female federal chief information security officers discussed how women can advance their careers in the cybersecurity field at a Wednesday webinar.

  • By Mila Jasper

USDA Unveils Fresh Round of Farmers.gov Updates

New features on the Farmers.gov portal include a dashboard to help farmers track H-2A related application decisions in real time. 

  • By Mila Jasper

Agriculture Funds More than $1 Billion in Projects to Boost Rural Infrastructure

The broadband and electric investments aim to benefit more than 1.5 million businesses and residents.

  • By Brandi Vincent

Agriculture Wants Innovation Centers to Boost Rural America

The agency is accepting applications through grants.gov. 

  • By Brandi Vincent