18F

Biden's pick to lead GSA: 'We can't implement government policy if we can't get the damn websites to work'

Robin Carnahan said she will focus on making General Services Administration's offerings more user friendly and digitally secure while improving governmentwide cybersecurity efforts.

Biden taps 18F veteran Robin Carnahan to lead GSA

Robin Carnahan, formerly Missouri's secretary of state and the lead of state and local government practice at 18F, is the Biden administration's pick to lead the General Services Administration.

18F to help Wisconsin with UI tech

Many states have buckled under the pressure of delivering benefits to surges of claimants during the pandemic using antiquated technology. 18F is set to help Wisconsin modernize its unemployment insurance technology using agile procurement.

Who cares if you wear a hoodie or a suit? It’s the mission that matters most

Responding to Steve Kelman's recent blog post, Alan Thomas shares the inside story on 18F's evolution.

Two tech titans take on 18F and USDS

Steve Kelman hits a nerve regarding the civic tech crowd, and asks if the criticism is warranted.

A good sign from the new administration about USDS

Steve Kelman notes the strong indicators that the U.S. Digital Service -- and a commitment to digital government more broadly -- are now integral to the federal ecosystem.

Cheriyan to exit GSA

After leading a rapid expansion of the General Services Administration's Centers of Excellence program, the agency's Technology Transformation Services director will leave for the private sector in a couple of weeks.

Federal CX in the age of COVID-19

Government agencies have also had to shift in significant ways to operate in this unique environment and interact with citizens differently.

Growing pains, successes in remote work during COVID-19

Despite plans to incrementally push workers to return to the office, federal agencies still plan on allowing some employees to continue to work remotely during the COVID-19 pandemic.

Wyden seeks funds for USDS, 18F to help states amid COVID-19

Senators push for USDS, 18F to ramp help to states struggling with legacy tech.

GSA sets the stage for update to federal sites and apps

A new website, maturity model and other resources are now available to guide agencies as they implement the 21st Century IDEA Act.

18F gets into defense and intel

The innovation squad turns its talents to technology and acquisition challenges facing defense and intelligence agencies.

GSA names new TTS lead

Anil Cheriyan, a tech executive with CIO experience at a major financial institution, will lead the GSA's tech innovation shop beginning next year.

18F wants you to buy IT faster and cheaper

When it comes to buying digital tools, too many agencies are hung up on what they believe is not allowed.

18F gets a new boss

The General Service Administration's digital shop has a new executive director, Angela Colter.

Will term limits transform government's digital service groups?

Now at the four-year mark, Obama-era digital teams have spanned solidly across two administrations. But with the earliest hires hitting the end of their terms, what do their legacies and futures look like?

Do acquisition deadlines spur innovation?

IT modernization legislation looks to avoid the end-of-year spending spree, but some say time pressure can spark creativity.