Digital Government

White House Makes Presidential Innovation Fellows Program Permanent

The president signed an executive order ensuring the PIF program outlasts an administration change.

Digital Government

A Rebooted Approach to DevOps Training

DevOps University plans to use real-world scenarios, hands-on experiences and train agency employees at both the executive and grassroots levels.

Digital Government

No Protests After $9 Billion Pentagon Contract

Sources with knowledge of the bids tell Nextgov that Leidos’ bid was about $1 billion cheaper than the bids of its competitors over the contract’s 10-year base.

Cybersecurity

Will This New Report Help Agencies Get Their Cyber Act Together?

The National Institute for Standards and Technology wants federal agencies to get their act together on cyber.

Cybersecurity

Does the US Need a 'See Something, Say Something" Campaign for Cyber?

Americans lock their doors, install surveillance cameras and call the police to report suspicious activities. But that same level of caution has not transferred into cyberspace.

Digital Government

Federal Customer Experience Still Terrible, Study Says

On average, the public is less satisfied with customer experience at federal agencies than they are with both TV and Internet service providers, according to a Forrester research study published Thursday.

Modernization

What's the Most Commonly Used Mobile App for Governments Across the World?

About 47 percent of apps activated by government groups worldwide were related to document editing,

Digital Government

Commerce, PayPal to Share Data on US Exports

The payment system and the federal agency will work together to encourage U.S. exports.

Digital Government

CIOs Used to Keeping 'the Trains Running on Time' Should Adjust to Broader Role

Tomorrow's CIO "has to be more balanced in terms of his or her focus, more strategic and more involved in the agency discussion about how that agency fulfills its role in the future,” Tony Scott said.

Digital Government

NASA's Tumblr to Give Users 'Regular Dose of Space'

The space agency is just the latest federal agency to make its debut on Tumblr.

Digital Government

Where Customer Experience is Winning (and Losing) in Government

Without the spotlight of a presidential administration or a top-down leadership push, most federal agencies have long fought a losing battle in meaningful customer experience improvements.

Cybersecurity

Report: China's Spies Read Top US Officials' Private Emails

The intrusion is still going on, a senior official told NBC News.

Cybersecurity

DHS Alerted Agencies to Malicious Email Attacks Days After Joint Staff Hack

However, Homeland Security would not comment on whether there is any relationship between the advisory for federal offices and private companies and the apparent military data breach.

Digital Government

Q&A with Ian Kalin: Why Commerce is Taking More Cues from the Private Sector

Commerce's chief data officer described the department's efforts to listen to entrepreneurs' data demands.

Emerging Tech

'Unconventional' Ideas Wanted by DARPA Office

The office is on the hunt for game-changing advances in the world of IT, according to its recently posted Broad Agency Announcement.

Digital Government

VA Secretary: We Need to Simplify Website for Veterans

Veterans health sites should be renamed "Veterans.gov," the secretary suggested.

Cybersecurity

Reports: Russia Hacked Pentagon's Joint Staff Email

Unnamed U.S. officials told NBC News the attack was "clearly the work of a state actor."

Emerging Tech

Postal Service's Futuristic Vision for the Internet of Things

The "Internet of Postal Things" paints a picture of post office systems that auto-fill paperwork for customers as they walk in, delivery vehicles that monitor themselves for maintenance, and sensors that notify package recipients upon delivery.

Emerging Tech

A 'Yelp for Government' is Coming

Feedback USA aims to be a cross-agency solution to the public's declining satisfaction with federal services.

Emerging Tech

The Road to Improving Customer Experience for Veterans

Tom Allin is realistic about the challenge that lies in front of him.