Emerging Tech
What Will OMB's New Requirements Do for Federal Customer Service?
The 2016 directive is a strong signal from the House appropriations committee that the government’s efforts to improve customer service following an executive order in 2011 have not gone far enough.
Digital Government
Commerce’s Data Geeks Want to Teach You How to Use Their Data
The Data Service team is building a series of tutorials on applying the department's data sets to research.
Ideas
Why Agencies Must Take a 'Security First' Approach in 2016
In federal cybersecurity, what is being done – and what else can be done?
Digital Government
Satisfaction with Federal Government Drops Yet Again
The Treasury Department had the lowest customer satisfaction score in the federal government, largely because of the IRS.
Ideas
Don’t Ask for Permission to Use Agile. Just Start Doing It.
In attempting to move your program to agile methods, you may encounter a number of challenges more common for government program managers than for commercial firms.
Cybersecurity
Hackers Defraud TaxAct Customers, Snoop into U-Va. Personnel Data, and Breach Brigham and Women's Hospital
Just another week in ThreatWatch, our regularly updated index of noteworthy data breaches.
Digital Government
FDA Wants to Protect High-Tech Medical Devices From Hackers
In new draft guidance, FDA tells device manufacturers to take responsibility for cybersecurity vulnerabilities.
Ideas
US Government Is Making It Possible to Dump Identifiers Tracking Contracts
As of June 2015, the government relied on approximately 380,000 DUNS numbers to track its contracts, and implementing a new and cost-effective system will not happen overnight.
Digital Government
New Salesforce Deal Could Change the Way Federal Agencies Buy Tech
The “build once, use many times” approach could help agencies comply with FITARA, according to GSA.
Emerging Tech
Tech & Tequila: A Nextgov Meetup Where You Can Get Your Tech Buzz On
On Feb. 24, Nextgov's inaugural tech meet-up will gather data gurus from both government and private sector for a drink or two.
Emerging Tech
CDC Wants to Know How the Internet of Things Can Make the Workplace Safer
Emergency responders could use sensors to figure out when to evacuate, or when they need personal protective equipment.
Cybersecurity
IT Pros Less Confident in Standard Security Tools
Some 92 percent of Internet-connected devices are running software “with known vulnerabilities,” according to Cisco’s annual security report.
Ideas
Will Government Agencies Embrace Innovation Driven by Mobile?
Creative ways of using mobile apps for government continue to multiply.
Digital Government
DARPA Seeks Secret Tech for Undersea Communication
The Pentagon’s research agency is holding a proposers' day Jan. 26.
Emerging Tech
FirstNet Posts Multibillion RFP for Public Safety Broadband Network
The RFP was posted after more than a year of discussion with technology companies and public safety groups.
Ideas
Digital Customer Experience: 3 Tips for Making Real Change in the Federal Government
Federal organizations can benefit from a digital approach that seeks to understand user needs, engages them and maintains usability and performance.
Digital Government
Why NIH Wants to Change Incentives for Researchers
NIH is building a virtual space called “the Commons,” where researchers can share data, software and other virtual tools.
Cybersecurity
In Most Hacks, ‘the Common Denominator' is People
The latest and greatest technology means absolutely nothing if your workforce isn’t properly trained and competent regarding the Internet.
Cybersecurity