Digital Government

What Feds Teleworking During the Pandemic Need to Know About Complying With the Hatch Act

Special counsel releases guidance on what counts as “on duty” while working from home, and what not to do during video conferences.

Ideas

3 Ways Technology Meets Empathy to Solve Overwhelmed Agency Phone Lines

Conversational technology can be an excellent way to deflect repetitive questions to AI that can act like a live FAQ around constantly changing information.

Modernization

Trump wants foreign gear out of the U.S. grid

An executive order issued by the Trump administration May 1 declared a national emergency and imposes new restrictions on the purchase and use of foreign-made equipment and technology used in the U.S. bulk-power system.

Modernization

Labor Wants Feedback on Checklist for Modernizing State Unemployment Systems

The federal agency seeks input on the mandatory guidance it released to help states prevent service disruptions as they update their technology. 

Modernization

NASA to Host Virtual Hackathon on COVID-19 Challenges

The space agency and its partners will host a two-day hackathon on May 30-31.

Modernization

AI success in federal health agencies starts with effective data management

Why data management is key to successfully realizing AI's vast potential to improve productivity, patient care, and public health and safety.

Modernization

Accenture Federal Wins $96M Task Order to Modernize and Automate VA Services

Through human-centered design, federal employees and other users will weigh in on what works, along the way.

Artificial Intelligence

NGA Knows Its Challenges, Now It Needs the Tech to Address Them

The world is changing—from commercially available GEOINT to COVID-19—so the National Geospatial-Intelligence Agency released a list of tech challenges the agency needs help to overcome.

Policy

Lawmakers Want the Next COVID-19 Relief Package to Support Suicide Prevention

Dozens of officials want the government to establish “9-8-8” as the new “9-1-1” for mental health crises.

Modernization

GSA Develops Human-Centered Design Buying Guide for Agencies

The buying guide assistance to federal agencies looking to improve their customer experience operations.

Modernization

IG: VA Knew Infrastructure Upgrades Wouldn’t Meet Timeline For March Health Records Rollout

Severe staffing shortages, infighting and lack of comprehensive planning for infrastructure improvements would have handicapped the multibillion-dollar project, the inspector general said.

Modernization

Opening up DOD's AI black box

As algorithms and other AI tools become more prominent to military operations, researchers are studying better ways to visualize and communicate their decision-making.

Cybersecurity

Zoom or Not? NSA Offers Agencies Guidance for Choosing Videoconference Tools.

The agency weighs in on the questions federal employees and contractors should ask as they select collaboration platforms.

Emerging Tech

Survey: 4 in 5 Americans Worried Pandemic Will Encourage Government Surveillance

Many Americans oppose intrusive technologies even if they’re intended to assist in the government’s response to coronavirus.

Modernization

Big changes on GSA's IT category team

Bill Zielinski, who had been the face of the agency's next-generation, $50 billion telecommunications contract, is leaving to become a municipal CIO.

Ideas

Is the FaceTime Haircut Here to Stay?

Out-of-work hairstylists, acupuncturists, and even plumbers are seeing clients online. The transition hasn’t always been easy.

Modernization

FCC records progress with public comments system

In a recently-released study, a government watchdog said the FCC has been implementing recommendations to fix its electronic comment filing system.