Artificial Intelligence

USPTO Adds Company to $50M Artificial Intelligence and Machine Learning Contract

General Dynamics Information Technology joins at least 12 companies on the Patent and Trademark Office’s future-facing blanket purchase agreement.

Modernization

GSA Offers Techniques for Quickly Coding Policy Changes

Coders from the General Services Administration offer examples for how agencies can turn administration policy into digital computer code.

Cybersecurity

Fear, Isolation, Depression: The Mental Health Fallout of a Worldwide Pandemic

Nationwide, mental health call and text centers, the first lines of defense for many people feeling jittery during a crisis, offer an early picture of how Americans are coping with the coronavirus pandemic.

Emerging Tech

VA Exploring Options for a Grand Challenge to Prevent Suicide

The agency is looking for a contractor to help run a possible multi-phase competition, including outreach and potentially raising private-sector funds for the prizes. 

Modernization

GSA Suggests Using ‘Secret Shoppers’ to Evaluate Call Centers

The contact center within GSA’s Centers of Excellence offered a template for using mystery shoppers to measure performance.

Modernization

In COVID relief, lawmakers look to help states with legacy IT

A bipartisan group of lawmakers is urging House leaders to include funding for states to modernize their technology infrastructure with an eye to a cloud-first approach, shared services that deliver functionality to cities and towns and some oversight of state technology plans as a condition of receiving funding.

Digital Government

Decisions To Reopen GSA Regional Offices Will Be Made At the Local Level

The agency’s open floorplans and other concerns make it difficult to reopen offices, but GSA’s telework culture has kept operations running smoothly, according to an agency official.

Modernization

Amazon Files Another Protest Over JEDI Contract 

Microsoft responds by blasting Amazon Web Services for trying to force a do-over for the multibillion-dollar cloud contract.

Modernization

Centers of Excellence Team With Another Health Agency Amid Pandemic

FDA became the fourth agency in 2020 to join the Centers of Excellence program; ninth overall.

Modernization

Homeland Security’s Biometrics Database Is on Its Way to the Amazon Cloud

The Office of Biometric Identity Management released a privacy impact assessment as the program begins moving the nation’s biometric database to Amazon’s GovCloud.

Ideas

Preparing for the New Normal

We’ve figured out how to use technology to help conduct business without needing to be face to face, and in many ways it’s a lot more efficient.

Modernization

DISA wants to scale web-browsing protection pilot

The Defense Information Systems Agency has expanded use of a web-browsing pilot that protects DOD’s networks via cloud-based internet isolation. Production is expected to begin this summer.

Podcasts

Critical Update: How State Department IT Was Set Up to Deal with COVID-19

State Department CIO Stuart McGuigan joins Critical Update to talk about his vision for the agency and how the department’s decentralized nature made for an easy transition to mass telework.

Modernization

GSA to Partner with NIH in Centers of Excellence Initiative

One of the National Institutes of Health agencies will formulate and adopt a modernization strategy under the partnership.

Artificial Intelligence

Sammie Finalists Highlight Outstanding Accomplishments of Federal Employees

Dr. Anthony Fauci is one of 27 career civil servants recognized in the Partnership for Public Service’s prestigious annual awards program.

Emerging Tech

The Army Wants a Wearable COVID-19 Detector

Due to the urgent need, the managing consortium has suspended some—but not all—of its members-only restrictions.

Digital Government

Defense Innovation Board Director Moves to Google

It’s another sign of the healing relationship between the Defense Department and big tech.