Modernization

Head of GSA's Tech Service to Return to Private Sector

GSA also confirmed reports that the Technology Transformation Services is losing another program leader next month, as well.

Artificial Intelligence

Critical Update: How Veterans Shaped a Coronavirus Chatbot 

Chief Technology Officer Charles Worthington discusses how the agency rolled out new digital tools to help respond to the novel coronavirus pandemic.

Modernization

OMB Names Two More Lead Offices for New Shared Services Regime

The announcement comes after two more agencies completed their marketplace implementation plans.

Modernization

VA Launches Digital COVID-19 Screening App for Patients and Employees

The answers can help staff direct individuals to the appropriate parts of the facility or if needed, additional screening.

Ideas

When Automation Sets Government Agencies Up for Failure

It's important to take the time to design a better system and workflow. 

Modernization

GSA Selects Three Companies for E-Marketplace Pilot

Amazon Business, Fisher Scientific and Overstock.com will test out the new approach.

Modernization

Feds to oversee grid supply chain effort

The Department of Energy's cybersecurity agency is set to begin the process of prequalifying vendors of bulk power equipment for the U.S. electric grid.

Digital Government

Intelligence Authorization Would Add to Due Process Rules for Security Clearance Reviews

Also new in the bill is a provision allowing the government to share negative information about contractors with their companies.

Modernization

GSA Ups Spending Limit for STARS Governmentwide Contract to $22B

The agency raises the ceiling again for the popular small business set-aside contract. 

Digital Government

Data Shows Significant Drop in IT Services Spending Post COVID-19

Global government spending data shows worldwide decline in IT spending this year, though the numbers tell a unique story for the U.S. government.

Ideas

Pandemic Reveals Need to Make Airwaves More Resilient

The spectrum's sweet spot—frequencies in the mid-range—can carry significant amounts of data while reaching many users but are reserved for the government.

Modernization

First end-to-end EIS upgrade completed

The National Labor Relations Board tapped AT&T for what the carrier says is the first completed task order on the federal government's next-generation telecommunications services contract.

Artificial Intelligence

Study: Customers Increasingly Turn to Self-Support Amid Pandemic

Customers have increased their reliance on chatbots and self-support sessions since the coronavirus began.

Digital Government

37 IGs Report on Agency Tech Challenges Related to $2.4 Trillion COVID Relief Package

A new report shows similar issues with bandwidth, cybersecurity and aging IT systems across government, exacerbated by the coronavirus pandemic.

Modernization

Pandemic oversight begins to take shape

The Pandemic Response Accountability Council will look at IT challenges, safety measures and funding oversight.