Modernization

Intelligence community builds cloud infrastructure

The capabilities will grow still further when the CIA chooses between AWS and IBM.

Modernization

CRM: When C stands for citizen

The image of an office full of call-center employees wearing headsets to communicate with customers is a common association for customer relationship management, but it is woefully outdated. Social media and big data are among the forces transforming CRM, and agencies are catching on.

Modernization

When Yahoo Gives User Data to Governments, Mapped

Company was the only tech firm to fight NSA order to proved sweeping access.

Modernization

NASA Gets an Instagram Account

Goddard and Ames already had accounts.

Emerging Tech

FEMA Wants Better Hurricane Alerts for People With Disabilities

The agency is interested in handicapped-accessible options for mobile and social media during disasters too.

Modernization

You Can Replace Your PC With a Smartphone. But Will You?

The Acer Extend prototype was unveiled this week in Germany.

Cybersecurity

Americans' Worries About Internet Privacy Go Beyond NSA Surveillance

The average citizen has other fish to fry when it comes to living on the Web.

Modernization

Google Is Waging War on Apps That Attack, Infiltrate and Steal From Your Phone

Android’s open platform means its must police its app store very carefully.

Modernization

More than one path for FedRAMP

Questions persist about agency-granted authorities to operate.

Cybersecurity

Your Heartbeat: The Ultimate in Password Protection?

The makers of a new device hope to replace Fluffy123 with the unique rhythm of your heart.

Modernization

The Triumph of the Tablet

The summer of 2013 has been, in many ways, the summer of the iPad.

Modernization

Can a foreign firm safeguard American privacy?

A Canadian firm has been hired to design a credentialing system for federal agencies, causing at least one reader to raise a question.

Emerging Tech

The Wireless Network With a Mile Range That the 'Internet of Things' Could Be Built on

Flutter, a Wi-Fi alternative, offers a glimpse into the future -- or something close to it.

Emerging Tech

What Do HHS Employees Really Think? Agency Will Pay Data Miners to Find Out

HHS wants a contractor to monitor internal social network to glean employee sentiments.

Modernization

Analysis: Go Ahead, Mess With Texas Instruments

Why educational technologies should be more like graphing calculators and less like iPads. An Object Lesson.

Digital Government

Will Social Media Get Obama Off the Hook on Syria?

U.S. intel report relies heavily on messages from the public and on videos to overcome America's credibility problem.

Modernization

Learning to Live with Terrible New Twitter: A Two Step Program

If users want to continue tweeting, they're going to have to learn to live with the service's new features.