Modernization

GAO offers options for improving U.S. semiconductor supply

The prioritization of semiconductor goals—such as protecting national security or improving economic competition—determine which option will prove most important.

Modernization

Top Republican to 'Seriously Consider Pulling the Plug' on VA's New EHR System

The ranking member of the House Veterans’ Affairs Committee plans to introduce legislation before the end of the year to address deficiencies in the rollout of the new Oracle-Cerner electronic health record system.

Modernization

FITARA 14 sees just one overall A and stagnant grades

The Federal Information Technology Acquisition Reform Act scorecard did reveal continued struggles in the cybersecurity and Networx transition. 

Modernization

Lumen Tapped To Upgrade Customs and Border Protection Comms Network

The Communications company will overhaul CBP’s communications infrastructure and expand its network. 

Modernization

VA touts improvements but warns of challenges for digital GI Bill platform

The Veterans Benefits Administration is still relying on ‘many legacy IT systems” as part of its digital GI Bill platform, which officials said were causing challenges in keeping up with emerging technologies in congressional testimony on Wednesday.

Modernization

CBP Built and Deployed an In-House Electronic Health Record System in Under 2 Years

Medical service contractors working for the Customs and Border Protection are using an agency app to record migrants’ medical information instead of just writing it down.

Modernization

Internal VA Email Calls Postponement of EHR Rollout to Boise ‘Part of the Process’ 

The message to staff said that "more could be done" to streamline planned deployment of new health record software at Boise VA Medical Center.

Modernization

VA delays go-live of new health record software at Boise medical center

A new third-party cost estimate of the Veterans Affairs health record rollout prepared for Congress suggests that the total cost of the program could exceed $50 billion.

Modernization

Report: Federal Call Center Modernization Requires Strategy Sea Change

Call center and customer experience investments aren’t being made in the most efficient manner, according to research from Accenture Federal Services.

Modernization

Federal Agencies Invest More Each Year in Cloud as Benefits Outweigh Challenges

Government IT experts promoted the benefits of migrating to the cloud, even as they cautioned about the need to train employees and navigate the regulatory process.

Modernization

FBI, Verizon Collaborate on $400M IT Overhaul

The telecommunications giant will help the law enforcement agency improve connectivity and security for its acting agents. 

Modernization

VA Senior Staffers 'Failed' to Provide Accurate Data on EHR Training, Watchdog Finds

An OIG investigation found that change management leaders’ lack of due diligence impeded assessment of the electronic health record system training process.

Modernization

Routing gap in VA health software led to patient harm, watchdog says

An oversight report claims a confusing routing process in the new electronic health record system being fielded by the Department of Veterans Affairs contributed to nearly 150 adverse patient events.

Modernization

Bad data and old tech hamper CDC's ability track COVID exposures on flights

Because of its clunky, outdated data system, the CDC can't quickly identify how many people were exposed to a sick person on a plane, a recent GAO report states.

Modernization

State Department releases draft of $10 billion plan to upgrade diplomatic tech

The "Evolve" solicitation is designed to revamp the technology products and services used by U.S. diplomats at home and abroad.

Modernization

TSA Collaborates with European Security, Manufacturers To Upgrade Security Tech

The Transportation Security Administration and Airports Council International Europe worked together to implement open architecture frameworks in screening technology.

Modernization

TSP officials promise service will improve after a difficult transition to the new recordkeeping system

Staffing at the call center that serves participants of the federal government’s 401(k)-style retirement savings program has already increased 66%, with more on the way.

Modernization

VA Enables Login.gov for Three Major Veteran Portals

Officials said the agency plans to add more services later this year, though Login.gov credentials won’t be mandatory until all veterans are transitioned.

Modernization

Why Federal IT Leaders Set Aside $100M for Customer Experience

Creating a distinct pool of funding for customer experience improvement projects is part of a three-pronged strategy to show agencies the administration is serious about CX.