Digital Government
GSA Releases Customer Experience Playbook
The government released a go-to guide for customer experience practitioners.
Modernization
NASA extends incumbent on troubled ACES contract
It looks like NASA is going to go the full 10 years on its agencywide $2.5 billion IT services contract ACES, despite early hiccups.
Digital Government
Pentagon to Young Techies: We Want You (To Come Work for Government)
The Defense Department is trying new methods of engagement to recruit young tech talent.
Digital Government
FEMA Wants a New Way to Verify Survivors After Disasters
The new system will need to handle up to 750,000 cases at the same time to ensure survivors get what they need while fraudsters get shut out.
Digital Government
Tech Industry Group Dissolves Public Sector Division
An Information Technology Industry Council reorganization is changing how it will push for government IT issues.
Modernization
USDA Saved Millions So Far Due to Centers of Excellence
The Agriculture Department has avoided $26 million in spending due to the first phase of its modernization effort.
Modernization
Microsoft, Amazon CEOs Stand By Defense Work After Google Bails on JEDI
The leaders of two contenders for the Pentagon’s JEDI cloud contract sounded off on Google’s decision not to bid.
Digital Government
No Easy Fix for Silicon Valley Angst About Government Contracts
CBP’s acquisitions chief urges patience, understanding over protests against border contracts.
Modernization
FBI Drops Full and Open Competition for $5 Billion IT Recompete
The bureau will turn to GSA’s schedules to fill out its IT Supplies and Support Services contract.
Modernization
A big-ticket vendor merger hits EIS
The Harris-L3 merger won't significantly impact the $50 billion federal Enterprise Infrastructure Services contract, the companies report.
Digital Government
Government Contractors Harris and L3 Announce Merger
The two contractors will create a $33.5 billion company.
Modernization
Microsoft workers urge company to pass on JEDI
Citing ethical concerns, a group identifying itself as "Employees of Microsoft" want the tech giant to forego bids on the Pentagon's $10 billion cloud procurement.
Emerging Tech
GSA’s Tech Teams Increasingly Important to Administration’s Tech Priorities
18F and the Technology Transformation Services face a more certain future than just two years ago.
Modernization
Agencies Can’t Dine and Dash on Technology Modernization Fund, Official Says
Awards are an advance, not a grant, and the program office has ways to make sure the fund stays solvent.
Modernization
Excellence begins at home, TTS chief says
Agencies don't have to depend on the General Services Administration to design and launch their own internal Centers of Excellence-like programs to support modernization.
Emerging Tech
DHS Funds Airport Navigation App that Guides You from Check-in to Gate
It also allows federal agencies to send messages to passengers in real time.
Modernization
Agencies pivot as EIS focuses on modernization
The $50 billion governmentwide telecommunications contract Enterprise Infrastructure Services began life as a like-for-like upgrade under the Obama administration, and agencies are playing catch-up as the White House looks to use the vehicle as a modernization tool.
Modernization
Pentagon, VA Leaders Commit to Boosting Accountability in Health Record Overhaul
Both secretaries pledged to re-examine the multibillion-dollar program’s organization structure and timelines.
Modernization
IBM protests JEDI cloud deal
As the deadline to submit bids on the Pentagon's $10 billion, 10-year warfighter cloud deal draws near, IBM announced a legal protest.
Modernization