Modernization
VA To Codify Customer Experience As Part of Core Values
The need to consider ease, effectiveness and emotion in all decisions will become part of the department’s Code of Federal Regulations.
Modernization
GSA Selects OPM for Third Centers of Excellence
Under the program, OPM will work with industry to modernize its IT infrastructure and improve the government’s tech workforce planning.
Modernization
GSA sets cloud hub, plans major acquisition conference
A new centralized cloud resource is part of larger push by the agency to make finding services and supplies easier for federal customers.
Modernization
One City’s Journey to Filing Complaints About Police Online
Austin, Texas, debuted an anonymous online feedback form that eases the process for residents to describe interactions they have with police officers
Modernization
Supply chain task force lays groundwork for new restrictions
Work by the ICT Supply Chain Task Force will feed into new Commerce Department regulations on foreign-directed threats to the U.S. telecommunications infrastructure.
Modernization
GSA Launches Online Hub to Make Cloud Adoption Easier
The Cloud Information Center will serve as a one-stop shop for agency looking to expand their use of the tech.
Digital Government
To Unleash a Modern Workforce, America Must Revamp Education
Federal leaders say the nation needs to pivot education towards tech-focused training in fields like robotics.
Cybersecurity
Trump Issues Executive Order Over Tech Threats from Foreign Adversaries
The president directed the Commerce Secretary to establish when transactions could put national security at risk.
Modernization
Many Americans Want to Join Civil Service Until It’s Time to Apply
A commission on public service wants to figure out what parts of the federal hiring process deter potential employees.
Policy
Senate Considers Bill to Modernize Constituent Services
The CASES Act is one of several customer experience-related bills Congress is considering.
Modernization
What if Congress doesn't want to move OPM?
If Congress doesn't go along with a plan to reorganize the Office of Personnel Management, the agency still plans to push ahead administratively through outsourcing and other strategies.
Modernization
Strong Narratives Can Drive Digital Transformation
Sometimes all it takes is a good story.
Modernization
DEOS award expected this summer; two-year integration to follow
A winner on the $8.2 billion Defense Enterprise Office Solutions procurement is expected to be announced this summer, with integration and initial testing planned for the fall.
Podcasts
Critical Update: Enter The Innovators
Season 3 of Critical Update kicks off with a mythbusting session on what it means to be innovative in government.
Modernization
VA’s EIS Telecom Transition Starts With New Accounting Platform
The agency is looking to buy a holistic financial management system to manage as much as $445 million in telecom spending a year.
Cybersecurity
House Leaders Aim to Secure Voting with Grants and Paper Ballots
The bill would also create cybersecurity standards for voting systems.
Ideas
It’s Time for a National Digital Strategy
And its focus should be to drive simplified citizen interactions across government.
Artificial Intelligence
Report: Dark Data Plagues Federal Organizations
Untapped data could unleash organizations’ AI pursuits—but many leaders don’t know where to begin.
Modernization
Transparency through technology
The new House committee on modernizing the legislative branch is turning its attention to making internal operations more transparency through technology.
Modernization