Digital Government
Improve Your Agency's Customer Experience in 8 Steps
ACT-IAC unveiled a playbook for overhauling citizen-facing services.
Ideas
Time to Modernize Our Approach to Data
The government should consider all the types of data it uses—public, private and hybrid—as it forms its new Federal Data Strategy.
People
Census details cyber strategies, awards last major IT contract
Census Bureau officials sought to address swirling concerns about what the agency is doing to protect sensitive response data and mitigate cyber risks.
Digital Government
Government’s IT Watchdog on the Tech Challenges He Leaves Behind
After 16 years, the Government Accountability Office’s IT Director Dave Powner has seen federal technology improve but here’s what he hopes agencies and Congress continue to work on.
Modernization
Can the Technology Modernization Fund get traction?
With uncertainty about the fiscal year 2019 funding for the TMF, agencies are still vying for the remaining 2018 dollars, but concerns about using the central fund persist.
Digital Government
DOJ to expand data-sharing with tribal governments
The Justice Department looks to add more Native American tribal governments, including law enforcement and civil programs, to its efforts to open up access to its national crime database resources.
Digital Government
How to Be Assertive—Even When You’re Constantly Talked Over
Here are techniques for speaking up, pushing back, and getting your voice heard more often.
Emerging Tech
Cargo Bases in Space: Air Force General Wants Them Within a Decade
The service’s mobility chief is already talking with SpaceX and other companies about the possibilities of orbiting supply dumps.
Modernization
As the Coast Guard wrestles with aging IT, cloud is a long-term conversation
U.S. Coast Guard Commandant Adm. Karl Schultz has his eyes on JEDI, but says his service is years away from true cloud adoption.
Cybersecurity
Stop overextending your cybersecurity staff
By burning precious staff hours on tasks that can be automated, organizations are risking team burnout and "direct and measurable damage" to the mission.
Modernization
USDA Kicks Off Bidding for Second Round of IT Overhaul Contacts
The program will be a model for other agencies to surge outdated IT into the 21st century.
Cybersecurity
Mike Pence’s Cybersecurity Speech (Annotated)
The vice president delivered a fiery campaign-style cybersecurity speech at a Homeland Security cyber conference Tuesday. Here’s an explainer.
Digital Government
23andMe and Other Genetic Testing Companies Release Guideline on How to Handle DNA Data
This set of best practices doesn't guarantee privacy, though.
Modernization
Army pushing new communications capabilities in late 2018
After a yearlong assessment, Army tech leaders outline plans to modernize their networks, including a re-tooled risk management framework.
Modernization
Pentagon Expands Mobile Device Management Services
DISA is offering new unclassified services to Defense Department mission partners.
Cybersecurity
DHS to hold cyber-focused industry day
The Department of Homeland Security will hold an event Aug. 16 in Arlington, Va., to engage with "large and small companies interested in cybersecurity contracting."
Modernization
How A Human Resources System Could Revolutionize the Army
Army program managers took a mandate to upgrade the service’s payment systems and turned it into a way to unearth soldiers’ hidden talents.
Digital Government
Google Search Might Return to China’s Internet, and Some Users Can Hardly Wait
If Google does relaunch its search engine in China, it will end up compliant with some of the world’s most restrictive policies on freedom of information.
Digital Government