People

FAA to boost work force training

The Federal Aviation Administration has tapped a vendor to develop a certification program for FAA information systems security workers.

Digital Government

Rule ties food stamp systems

The Agriculture Department's Food and Nutrition Service has issued an interim rule to ensure that food stamp recipients can use their electronic food stamp benefits across state borders.

People

Managing on the fly

Most agencies find managing computers that are hardwired to their servers challenging enough without trying to handle tiny devices that users carry around with them. But as those portable devices become missioncritical, then managing them will also become critical.

Digital Government

Software takes stress out of data backup

The adage that information is your most valuable asset rings especially true for federal agencies. Unfortunately, many agency data repositories go unprotected because of the difficulty of using high-end backup solutions from brand-name vendors such as Legato Systems Inc. and Veritas Software.

Digital Government

Give privacy post some clout

Two years ago, Vice President Al Gore announced that the Clinton administration was creating the position of chief privacy counselor within the Office of Management and Budget

Digital Government

Integrated ticket payment system launched

SCT's new system allows courts to accept traffic ticket payments 24 hours a day, then use the data for sentencing and auditing

Acquisition

More or less?

The next few years may introduce yet another variable into the PC market a shrinking government

Acquisition

Bargaining at a union shop

Companies that bid to provide services to government agencies generally know they will be required to pay their employees the 'prevailing wages' for the area in which the work is performed

People

HHS to standardize medical e-transactions

The Department of Health and Human Services issued a regulation last week that will standardize and encourage electronic health care transactions, saving billions of dollars in the long term.

Acquisition

$450M deal boosts air traffic control

The FAA awards a 10year, $450 million contract to support modernization of air traffic control and management systems

People

The Ernst Volgenau file

The Ernst Volgenau file

People

When demand exceeds supply

Report urges renewed government focus on infosec education to meet future demand

Digital Government

Technology a sideshow at fair

Illinois takes advantage of the crowds at its state fair to tout technology offerings

People

SRA chief stimulates growth through training

When SRA International Inc. made this year's Fortune magazine list of the 100 best companies to work for in America, Ernst Volgenau, the company's chief executive, knew he was doing something right.

People

Army tests self-healing network

To try to cut through the fog of war, the Army uses tactical operation systems (TOS) computer networks that collect information about troop positions and movements. But battle is messy, and computers don't respond well when resources unexpectedly become unavailable. In a pervasive computing environment, such disorder would be the norm.

Acquisition

SSA can't afford the wait

Four years ago, the Social Security Administration began a sixyear process of setting up 56,000 employees in field offices with personal computers.

Modernization

Glimpses of a wired world

Here in the early days of the Information Age, networked computing is straightforward: string wires among PCs and call it a local-area network, then connect that to the Internet. 'Network' equals 'wires' and 'computer' equals 'PC.'

Digital Government

Don't forget the customer

A Web site can be completely undone by poor design, inadequate testing and rotten or nonexistent customer service. Indeed, I would argue that the user's experience on your site is perhaps the key element of customer service: If you're interacting with a customer through your Web site and you do a bad job, isn't that bad customer service?

Digital Government

New tool stamps out network downtime

Federal network administrators seeking to eliminate disruptions from spikes in traffic or aroundtheclock usage have a new tool at their disposal.

People

Military mandates single e-shipping system

An Army command that moves 16 million shipments per year at a cost of $1 billion in commercial transportation services is mandating the use of an electronic payment and shipment tracking system called PowerTrack.