Digital Government
White House Makes Major Updates to Customer Experience Guidance
Equity, a Biden administration priority, has been included in the government’s expanded definition of customer experience.
Modernization
Agency Threatens Discipline After Monitoring Employee Computer Logs and Alleging Telework Non-Productivity
Employees complain the draconian oversight is creating a “dysfunctional” work environment.
Ideas
3 Essential Steps in Implementing a Comprehensive User Monitoring Program
Agencies must implement a comprehensive user monitoring program that effectively combines the human intelligence and artificial intelligence.
Ideas
For Engineers, Asking for Help at Work Is Influenced by Gender
Gender still had an effect on employees’ perceptions of how easy it was to acquire knowledge from colleagues, even when considering age, race, expertise, seniority and how often the colleagues spoke to each other.
Digital Government
What 9/11 looked like inside the federal IT community
Mark Forman, the former administrator of the Office of E-Government and widely considered the first federal CIO, shares his recollections of the attacks of September 11, 2001.
Digital Government
FCW Insider: September 10, 2021
The latest news and analysis from FCW's reporters and editors.
Ideas
Data Science Education Lacks a Much-Needed Focus on Ethics
Undergraduate students need to learn the responsible use of data science as well as the nuts and bolts.
Cybersecurity
National Cyber Director Outlines Staffing Framework for 75-Person Office
Chris Inglis is still trying to distinguish his role and responsibilities from other leading cyber officials.
Acquisition
DOD's silence on CMMC is worrying industry, trade groups claim
Months of silence from the Defense Department on the status of the Cybersecurity Maturity Model Certification program is palpable and stirring unease among defense contractors, trade associations say in a letter to Deputy Defense Secretary Kathleen Hicks.
Cybersecurity
Chris Inglis scopes out cyber turf
The newly installed National Cyber Director offered his take on the roles and responsibilities of his office, the Cybersecurity and Infrastructure Security Agency, the National Security Council and agency IT and security operations in responding to federal cyber incidents.
Modernization
The State of the Federal Cloud
In this ebook, Nextgov looks at major cloud computing efforts across the civilian and defense space.
Digital Government
Biden to Mandate COVID-19 Vaccinations for All Feds
The executive order, slated to be announced Thursday, would remove exceptions that allowed federal workers and contractors to remain unvaccinated if they agreed to regular testing for COVID-19.
Digital Government
Education Department Updates Rules and Criminal Penalties for Accessing Agency Data
A new filing updates the department’s policies on who can access IT systems and data, as well as the fines and prison terms for unauthorized access or failing to secure data.
Emerging Tech
Army Researchers Turn to DOD Supercomputers to Digitally Twin Gas Turbine Engine
It could lead to “disruptive new engine designs,” an engineer involved said.
Ideas
Turning Off Your Camera Can Ease 'Zoom Fatigue'
Employees should have the autonomy to choose whether or not to use their camera, a study found.
People
Biden's DDM tees up strategic planning agenda
The Biden administration wants to capitalize on agencies' current strategic planning process to move major administration priorities like climate, pandemic recovery, economic recovery and equity.
Ideas
Elon Musk’s Tesla Bot Raises Serious Concerns – but Probably Not the Ones You Think
The Tesla Bot comes with a whole portfolio of risks that are hard to quantify and easy to overlook and yet inevitably end up tripping up innovators.
People
Biden mandates COVID vaccine for feds, contractors
The vaccine mandate will supplant administration workforce policy put in place in July that requires either vaccinations or regular testing for federal employees.
Digital Government