People
IRS troubleshoots E-Help program
Despite the IRS’ progress in its E-Help desk, customer service efficiency still needs improvement, the agency’s Office of the Inspector General said.
Cybersecurity
Sandia backhacker wins $4.3 million judgment against Sandia Labs
The former employee of Sandia National Laboratories started detecting attacks against Sandia networks in 2002
Acquisition
U.S., India agree to expand small-biz opportunities
SBA and India’s Ministry of Small Scale Industry intend to increase cooperation and identify opportunities for strategic alliances.
Modernization
In-Q-Tel invests in StreamBase Systems
The CIA-funded venture capital firm sees intelligence value in StreamBase's complex event processing software.
Modernization
Democrats used good data to win midterms
Party scrapped worn-out computers and old voter files for newer technology.
People
An advocate of commercial best practices
A colleague describes EDS’ David Hadsell as one ‘who under-promises but over-delivers’.
People
DOD modernization yields to war demands
Satellite development is one of the few long-term programs to be well-funded.
Modernization
Data loss gets personal
Security experts say hackers are going straight for information in 2007.
People
Welles: How to turn a ship
Deidre Lee: To be effective at leading change, government leaders must love a good fight.
People
Ethics emphasis could be a procurement plus
New congressional eye on accountability should improve contracting environment.
Digital Government
Technology briefs
Adobe pushes PDF spec for ISO adoption; DISA picks Vion for on-demand storage at 18 data centers; Labor picks Plateau Systems for talent management solutions; 55 EHR software products certified for use in doctors’ offices.
People
Flood floats telework to top priority at IRS
IRS officials agreed with an IG report that recommended telecommuting and using laptop computers for business needs and in contingency planning.
People