People

Agencies turn to technology for customer service

With funding shortages affecting the customer service workforce, Web tools are helping fill in the gaps.

Digital Government

IG finds FEMA's laptop security faulty

DHS' inspector general says the agency needs to keep a better inventory and fix shortcomings in security configurations.

Acquisition

SBA targets small-biz mergers

A new rule requires a small business that merges with or is acquired by another company to immediately recertify its size.

Ideas

GSA Awards Telephone Relay Service Contract

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Ideas

Presidential Hopefuls Use Web Poorly

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Ideas

If in Ohio, Lock Your Car Door

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Ideas

Seniors Moving Online in Droves

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Digital Government

Yes, I'm back at it...

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Digital Government

So who has tried out the iPhone?

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People

Web site helps candidates manage social networking

Sen. Chris Dodd's campaign team is using MyLifeBrand to aggregate its accounts on social-networking sites such as Facebook and MySpace.

Cybersecurity

White House council puts cybersecurity in focus

The White House Homeland Security Council is paying more attention than ever to computer security and may issue guidance from the presidential level later this year.

People

DOD time-and-materials contracts raise red flag for GAO

DOD will look into GAO's concern that it uses those contracts so often they have become the default method of contracting.

People

Got a complaint? File it online

The Office of Special Counsel wants to make filing complaints as easy as filing taxes.

People

Human barriers still holding back full information sharing

Current and former Defense and intelligence officials say organizational and technical elements must be better integrated.

Digital Government

More defused bombs in London

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Ideas

Busting the Myth of 'Exploit Wednesday'

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Ideas

Keeping It Real for US VISIT

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Digital Government

"Security alert" in central London

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