Digital Government

House passes new customer service standards for feds

Bill would put OMB in charge of goals, require OPM to lessen retirement claims backlog.

Digital Government

DOD strategy review paints bleak outlook

Leaders warn of tough tradeoffs as the department strives to meet savings requirements in coming years.

Digital Government

Intel Community Wants to Research Human Brain Algorithms

Effort could produce machines that are more human-like.

Digital Government

GSA consolidates customer service contact points

In a move aimed at streamlining capabilities, the General Services Administration is about to roll out optimized telephone and email contacts for those looking for acquisition help.

Modernization

Thailand’s Bitcoin Ban Is Not Quite What it Seems

The country's the central bank did not ban Bitcoin outright.

Digital Government

House panel probes gaps in maritime data sharing

The Coast Guard's efforts to connect multiple streams of data on potential maritime threats to be shared across federal, state and local law enforcement remains a work in progress.

Modernization

The Era of iSpying: Court Upholds Warrantless Cell-Phone Tracking

Americans shouldn't have to surrender their privacy in order to carry a smartphone.

Emerging Tech

The Billion-Dollar Technology That May or May Not Prevent the Next Big Train Crash

Positive Train Control is coming to a railroad near you — but perhaps not as soon as the government wants.

People

GSA closes in on market-share goal

Strategic sourcing, ease and other factors make GSA's programs an ideal procurement mechanism for many situations, top official argues.

Digital Government

Coburn puts hold on OPM nominee

Senator blocks a confirmation vote for Katherine Archuleta, wants answers to his questions on health care reform.

Cybersecurity

Is piecemeal the right approach to cyber legislation?

After several failed attempts to move comprehensive cybersecurity legislation, Congress is taking a new approach.

People

How to get your comments rejected

FCW's comment moderator explains what merits use of the 'delete' key.

Digital Government

The Real Bradley Manning Problem

The government still doesn’t know how to share intelligence.

Cybersecurity

CBP debuts the latest result of agile development program

Border agency is using agile software development to incrementally improve its Document Image System.

Acquisition

Important contractor skills

FCW's cartoonist offers an idea on key talent for companies.

Cybersecurity

Filched laptop stored 2,000 Washington area student health records

Education // Healthcare and Public Health // Virginia, United States

Emerging Tech

Look Who’s Monitoring Social Media Now

The Secret Service wants to gather intelligence from Twitter and Facebook.