Digital Government
How agencies plan to improve customer service
Federal agencies are increasingly looking to the private sector for tips on how to improve customer experience.
Digital Government
ISIL’s Human Traffickers Use Facebook, WhatsApp and Telegram to Sell Slaves
A U.N. report suggests authorities tap the same platforms exploited by traffickers to raise awareness and deter the spread of modern slavery.
Digital Government
GAO finds holes in ACA data verification
The Government Accountability Office managed to push bogus applications past Affordable Care Act data verification requirements to get approval for health insurance coverage.
Cybersecurity
GSA retools Schedule 70 for cyber
Government technology purchasers using GSA's Schedule 70 have new options for acquiring cybersecurity services.
Cybersecurity
IG tells TSA to tighten up transportation ID security
Dockworkers, truckers and others must have government-issued credentials to access secure facilities, but a watchdog says the program for granting those credentials needs to be improved.
Modernization
Cloud approval can cost over $2 million
Cost estimates for FedRAMP authorization aren't simple to calculate, but on average it runs about $2.25 million, according to GSA.
Emerging Tech
How Virtual Reality Could Help Stop the Next Ebola Outbreak
The Health and Human Services Department wants to train clinicians using simulations.
Cybersecurity
Unleashing Digital Talent in the Next Administration
To attract cybersecurity and IT specialists, the government should use existing flexibilities in its system of hiring, training and nurturing talent.
Cybersecurity
Hackers Steal Russian Instant Messenger Information, Target Pokemon Go Players and Crib Porn Site Account Details
Just another week in ThreatWatch, our regularly updated index of noteworthy data breaches.
Digital Government
DARPA Wants a ‘Social Supercollider’ To Help It Understand Humans
The Defense Department's R&D agency wants technology that can improve its social science research.
Modernization
Video: Tips and Tricks for iPhone's New iOS
New features can streamline your smartphone experience.
Digital Government
What Are Broadband's Socioeconomic Impacts? Commerce Wants Your Input
The federal government is creating a national research plan for broadband.
Emerging Tech
You Can Now Buy a USB Stick That Destroys Any Computer
The gadget will "instantly and permanently disable" any device it plugs into, says the manufacturer.
Cybersecurity
Another Mega-Breach: 33M Russian Instant Messenger Accounts Stolen
Web Services // Russia
Emerging Tech
SpaceX's 'Difficult and Complex' Failure
Elon Musk says his company is investigating why the Falcon 9 rocket exploded last week before a scheduled launch.
Cybersecurity
New CISO faces tough sprint
Greg Touhill, the first governmentwide CISO, will have a long task list and a short window of time as the Obama administration enters its last four months.
Modernization
GAO warns Census IT efforts are lagging
The Census Bureau may miss targets on a major IT modernization plan ahead of the 2020 population count, according to a GAO report.
Digital Government
GSA Official: Federal IT Modernization Will Happen With or Without Legislation
Even if Congress doesn't pass a meaningful law, agencies must respond to a crisis U.S. Chief Information Officer Tony Scott has labeled worse than Y2K.
Ideas