Ideas
Why Citizen Input is Crucial to the Government Design Process
When developing new ways to deliver services, designers must expand their focus beyond the agency’s own operating interests to ensure they also create a satisfying experience for citizens.
Cybersecurity
How to flip the cyberthreat paradigm
By thinking like an adversary, federal agencies can find and fix organizational weaknesses before the bad guys can exploit them.
Modernization
Fed IT suffers under divided government
Federal investment in new, more effective IT can wither when the political atmosphere in Washington is sharply divided, according to a new study.
Artificial Intelligence
When Will Robots Take All the Jobs?
There isn’t much evidence from today’s statistics that human workers are on the verge of a historic shift. But just wait until the next recession.
Digital Government
Did FBI Director James Comey Violate the Hatch Act?
The Hatch Act bars any “activity directed at the success or failure of a political party“
Emerging Tech
Task Force Urges Loosening Reins on Hacking Victims to Fight Back
The report promotes "active defense" measures including locking up a hacker’s network until stolen information is returned.
Digital Government
9 Most Memorable Cyber Incidents of 2016
Personal hacks and nation-sponsored cyberattacks were all the rage this year.
Emerging Tech
NATO's Secret Weapon: Videochat
The organization thinks videoconferencing technology could bridge cultural gaps.
Digital Government
New Study Shows How 'Star Trek' Jokes and Geek Culture Make Women Feel Unwelcome in Computer Science
To draw more girls into STEM fields, it’s not enough to provide more learning opportunities.
Digital Government
The social media transition
The @POTUS account will zero out on Inauguration Day, and other presidential social media accounts will convey to the new commander-in-chief.
Emerging Tech
Video: NASA Hosts Pumpkin-Carving Contest
These decorative gourds are out of this world.
Digital Government
Tech Companies Try to Fight Unconscious Bias in Hiring by Making Job Candidates Fight Coding Bots
A startup in Silicon Valley is challenging conventional hiring practices in the white, male-dominated world of tech.
People
Census announces test plans for 2017, 2018
After deciding to call off field tests, the Census Bureau announced it is moving forward with address canvassing tests in 2017 and confirmed its 2018 end-to-end test locations.
Digital Government
DOD to create chief innovation officer position
Defense Secretary Ash Carter is implementing some of the initial recommendations of the Defense Innovation Board, including the creation of a new position to drive innovation efforts.
Cybersecurity
What the federal CISO needs to get the job done
Newly appointed federal CISO Brig. Gen. Gregory Touhill needs the right tools and enforcement authorities to secure and defend government networks.
Ideas
How Government Can Improve the Customer Experience
A new report from Forrester ranks government last when it comes to customer experience, but that could quickly improve by adopting some commercial best practices.
Cybersecurity
Next steps after attribution: Deterring further Russian interference
A cybersecurity expert argues that the U.S. should enlist other countries in its response to Russia’s interference in the 2016 elections.
Digital Government
What Dorothy's ruby slippers say about government management
Steve Kelman argues that the Smithsonian's proposed $300,000 restoration of the shoes Judy Garland wore in "The Wizard of Oz" reflects the same mentality that produces over-engineered government IT projects.
Digital Government
Here’s How the Pentagon Wants to Use Social Media On the Battlefield
Artificial intelligence will weave open-source and satellite data into useful intelligence in real time, the Pentagon’s No. 2 says.
Modernization