Digital Government
Ebook: Customer Experience Focused: Why The Government Needs to Prioritize Customers
In this eBook, we’ll explore what government gets right and wrong in customer service, and how some agencies are putting customers first in an effort to better meet their missions.
Acquisition
New DOD health record to go live in February
After schedule delays, the Department of Defense plans to deploy its new electronic health record at Fairchild Air Force Base in early 2017.
People
A bipartisan proposal for performance management in the next administration
Steve Kelman applauds a new report, and its potential for pushing smart management under the next president.
Cybersecurity
Hackers May Have Manipulated Athlete Data, Can Remotely Administer Insulin and Defaced Buzzfeed
Did Fancy Bear change athletes data before dumping it online?
Digital Government
IG: USDA lacks internal controls on classified information
An inspector general audit revealed that the Agriculture Department does not have adequate internal controls to prevent incorrectly categorizing or improperly releasing classified information.
Modernization
Treasury looking for bureau CIO
The Treasury Department is searching for an IT chief for the bureau that manages federal payments and collections and provides accounting shared services.
People
GAO wants better payroll data from OPM
The Office of Personnel Management's payroll and workforce data is unreliable and needs to be made more available for use by other agencies, according to a government watchdog.
Modernization
HHS explains intersection of cloud and HIPAA
The Department of Health and Human Services issued rules for how stewards of sensitive health data should approach cloud technology.
People
Should feds take jail threats seriously?
Sen. Ted Cruz (R-Texas) warned rank-and-file feds at NTIA of potential adverse legal consequences of participating in a government activity that he said is expressly banned by statute.
Digital Government
3 Lessons to Be a Bold Government Leader
Feds have good reasons for sticking with the status quo. But lack of action also has consequences.
Digital Government
Data-Theft Arrest Shows Insider Threat Remains Despite Post-Snowden Security Improvements
The case of the NSA contractor arrested this week shows the intelligence community has much further to go in stopping insider threats.
Emerging Tech
What If Virtual Reality Can Make Us Better Citizens?
Researchers are studying how the technology can help us build empathy and change our personal behavior.
Cybersecurity
Top US Officials Say Russia 'Authorized' DNC Hacks
"These thefts and disclosures are intended to interfere with the U.S. election process," said a statement from DHS and the Office of the Director of National Intelligence.
Modernization
Video: What Chatting in Virtual Reality Looks Like
Oculus could change the way we do conference calls.
Digital Government
Haven't Sold To Government Before? DARPA Still Might Buy Your Tech
The Pentagon's R&D agency is just one of many groups chasing companies that have so far focused on commercial business.
Cybersecurity
DHS, ODNI blame Russia for election-season hacks
In a joint statement, the Office of the Director of National Intelligence and the Department of Homeland Security attributed several high-profile hacks on political targets to Russia.
Digital Government
Snow leaves top job at 18F
Aaron Snow is stepping down as Executive Director of 18F, but plans to return as a key advisor to the incoming Technology Transformation Service commissioner.
Digital Government
The Global Economic Damage of Internet Blackouts
Last year, the world economy lost at least $2.4 billion when governments intentionally shut down their countries’ networks.
Digital Government