Ideas

Are Government Robots Coming For Your Job?

The government’s goal right now is to promote its robot employees to higher tasks.

Ideas

What to Do When the Russian Government Wants to Blackmail You

Russian officials have a long history of using compromising material, or kompromat, as a weapon against political opponents.

Ideas

Heartland Cities Are Stuck. Washington Can Help Them.

In an unprecedented era of winner-take-all urbanism, left-behind cities need federal help.

Ideas

Commercial CX Trends for Federal Agencies to Consider Today

Here are the top digital customer service trends used by leading commercial brands that hold promise for government leaders in 2019.

Ideas

White House Takes Important Step to Accelerate AI Adoption

It’s hard to overstate AI’s importance: It’s the biggest commercial opportunity in the world right now.

Ideas

Getting Leaders Onboard for Data Governance

Everyone from top to bottom should be working toward a culture of data stewardship.

Ideas

How to Make Mobility Work for Government

As organizations experience the tension between intended security and de facto mobility, workers are growing frustrated, and government agencies are falling behind.