Digital Government
What's Next for Federal Customer Experience
Some agencies are putting themselves in the shoes of their customers and it's paying off.
Digital Government
Federal CX picks up speed
Customer experience has become a driver for agencies modernizing their IT systems.
Digital Government
Federal Employees Suing OPM Score Win in Lawsuit Over Data Hacks
Appeals court overrules district-level finding, says federal employee unions have standing to sue.
Digital Government
FCW Insider: June 25
Top stories, quick hits and other updates from FCW's reporters and editors.
Digital Government
Interior Department Announces Modest Cutback to Telework
Beginning next month, front-line employees with telework agreements will be required to report to a physical office once a week, while supervisors will be eligible only for situational telework.
Digital Government
More than Half of D.C.-Area Feds Say Agencies Aren’t Supportive of Telework Amid Metro Closures
Majority of respondents to a GovExec.com/Government Business Council survey report that the temporary shutdown of six Metrorail stations would have at least a moderate impact on their ability to do their jobs.
Digital Government
New bill takes aim at social media data goldmine
Two senators have introduced legislation that would require social media companies to calculate the value of the data they collect and provide clear options for users not to share it.
Digital Government
Chinese drone maker tries to quell talk of data siphoning
DJI's U.S. operation tells lawmakers its technology is secure and is approved for use by state, local and federal agencies.
Digital Government
FCW Insider: June 24
Top stories, quick hits and other updates from FCW's reporters and editors.
Digital Government
Job Density Is Increasing in Superstar Cities and Sprawling in Others
A study finds job density increased in the U.S. over a 10-year period. But four cities: New York, Chicago, San Francisco, and Seattle, accounted for most of it.
Digital Government
America is Aging and Growing More Diverse, Census Data Shows
“More than four out of every five counties were older in 2018 than in 2010," said one Census Bureau official about new population estimates.
Digital Government
How to make the Federal Data Strategy succeed
A chief data officer can drive strategy and execution, but a vision where every employee is empowered by data requires leaders at all levels helping to create an environment where the right business and mission processes and business analytic tools become the center piece of decisions.
Digital Government
FCW Insider: June 21
Top stories, quick hits and other updates from FCW's reporters and editors.
Digital Government
How Far Will Google’s Billion-Dollar Bay Area Housing Plan Go?
The single largest commitment by a private employer to address the Bay Area’s acute affordable housing crisis is unique in its focus on land redevelopment.
Digital Government
NASA Managers and Contractors Significantly Lowballed Space Mission Costs, Watchdog Found
Despite cost overruns and schedule delays, the space agency awarded Boeing and Lockheed Martin $200 million in performance awards, GAO noted.
Digital Government