Digital Government

GAO: More Than Half of COVID-19 Government Contracts Not Competitively Awarded

While some of that spending went through existing IDIQs, some $7.7 billion in new contracts were awarded “using the unusual and compelling urgency exception.”

Digital Government

Survey: Tech Employees Less Comfortable Negotiating Salary in COVID-19 Era

Fewer employees at large tech companies are talking salary with their managers during the pandemic.

Digital Government

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Digital Government

FCW Insider: July 29

The latest news and analysis from FCW's reporters and editors.

Digital Government

The State of Customer Experience

Federal agencies had been working to improve service delivery—then the COVID-19 pandemic hit. 

Digital Government

NIH Commits $58 Million to Advance Data Science in Africa

The ultimate hope is to help advance quantitative and qualitative research and health on the continent.

Digital Government

4 Million Americans Waited Over an Hour in Line at Social Security Field Offices in 2019

Two separate Social Security Administration inspector general audits provide a detailed picture of customer experience over the past decade at the agency.

Digital Government

HUD IG Warns Agencies to Watch Out for Bidding Fraud

Procurement officials should be on alert for anticompetitive bidding scheme and possible collusion, the agency’s inspector general says.

Digital Government

COVID: We need to talk about social responsibility

Individualism is a big part of American culture, Steve Kelman notes. But it's not the only part, and leaders must encourage others.

Digital Government

FCW Insider: July 28

The latest news and analysis from FCW's reporters and editors.

Digital Government

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Digital Government

Bill Calls for National Database to Track Evictions

The Housing and Urban Development Department would be required to set up and secure a new, central resource. 

Digital Government

Digital government: the vital prerequisite to a 'new normal'

As the dust settles and pandemic restrictions ease in the coming months, government agencies have a prime opportunity to shift from a state of reactivity to proactivity.

Digital Government

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Digital Government

FCW Insider: July 27

The latest news and analysis from FCW's reporters and editors.

Digital Government

FCW Insider: July 24

The latest news and analysis from FCW's reporters and editors.

Digital Government

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Digital Government

Contact Tracing Demonstrates Need for National Privacy Laws, Lawmaker Says

Rep. Cathy McMorris Rodgers said the technology being developed to aid the fight against coronavirus proves the need for a standardized privacy framework.

Digital Government

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Digital Government

FCW Insider: July 23

The latest news and analysis from FCW's reporters and editors.