Author Archive
Natalie Alms
Staff Reporter, Nextgov/FCW

Natalie Alms is a staff reporter at Nextgov/FCW covering federal technology policy, service delivery, customer experience and the government's tech workforce. She is a graduate of Wake Forest University and has written for the Salisbury (N.C.) Post. Connect with Natalie on Twitter at @AlmsNatalie. If you have a tip you'd like to share, Natalie can be securely contacted at nalms.41 on Signal.
Digital Government
DOGE is building a ‘master database’ of sensitive information, top Oversight Democrat says
Rep. Gerry Connolly, D-Va., is calling on the Social Security Administration’s watchdog to investigate whistleblower claims that the efficiency team is compiling potentially sensitive data across several government agencies.
- By Natalie Alms
Artificial Intelligence
SSA is rolling out a new chatbot for employees
The agency has said that it intends to use technology and AI to make up for workforce cuts.
- By Natalie Alms
Digital Government
Trump ‘anti-fraud’ memo could allow SSA to stop paying some Americans’ earned benefits
The document’s publication comes just days after reports that DOGE operatives overruled career workers to falsely label thousands of immigrants as dead.
- By Erich Wagner and Natalie Alms
Digital Government
Trump builds on Biden efforts to modernize permitting technology
While many praised the effort as common-sense, workforce cuts across government, as well as the administration’s deregulatory efforts, have raised questions about implementation.
- By Natalie Alms
Acquisition
Trump orders major changes to rules covering $1T in federal spending
The Tuesday mandate — which aims to streamline the way government buys goods and services — was accompanied by a second order requiring agencies to predominantly use commercial products, rather than custom-built.
- By Natalie Alms, Ross Wilkers and Jessie Bur
People
Top tech leaders to leave IRS
The departures happen even as the tax agency has made controversial decisions to share taxpayer data with the Department of Homeland Security and centralize that data to make it more accessible.
- By Natalie Alms
People
Deep cuts hit HHS tech offices
Current employees say that dramatic cuts to leadership and career staff within FDA and HHS have left critical projects at risk.
- By Natalie Alms
Digital Government
GSA preps for layoffs at TTS
The coming reductions in force are the latest in a series of workforce cuts within the Technology Transformation Services.
- By Natalie Alms
People
Interior fires senior leaders after fight over DOGE access to key payroll system
Several officials in the department’s CIO shop who were not fired are taking the latest deferred resignation offer, meaning that the office is nearly cleared out, with only two of nine leadership roles permanently filled.
- By Natalie Alms
Digital Government
Democrats confront SSA about disruptions to constituent SSI accounts
This is the first oversight effort of Senate Democrats’ new Social Security War Room.
- By Natalie Alms
Digital Government
SSA reorg plan contemplates field office closures, contradicting public statements
A March draft of the Social Security Administration's reorganization plan proposes "consolidating" field offices while shuttling customer service to AI and other automated platforms.
- By Erich Wagner and Natalie Alms
Featured eBooks
Digital Government
Musk and DOGE make the case for their efficiency, tech work
The DOGE team made statements that have been contradicted by agencies they're working for during a Thursday night interview on FOX.
- By Natalie Alms
Digital Government
Lawmakers try again with software licensing bill
This marks the third Congress in which the bipartisan bill has been introduced.
- By Natalie Alms
Digital Government
Federal CIO launches effort to 'rationalize' government’s web footprint
The goals follow both preexisting efforts to improve federal website management and recent administration imperatives to increase efficiency.
- By Natalie Alms
People
SSA tech shop to be led by another DOGE associate
Scott Coulter will replace the agency’s previous CIO, who has been moved to a senior advisor position at SSA.
- By Natalie Alms
Modernization
GSA launches FedRAMP revamp
One major goal of the changes is to speed up the timeframe for agencies to get access to the latest technology quickly, “not months or years down the road,” the agency’s acting administrator said.
- By Natalie Alms
Digital Government
Trump pens executive order pushing agencies to share data
The order comes as the administration is dealing with many lawsuits over DOGE access to federal systems and has sparked concerns about further data access among others.
- By Natalie Alms
Acquisition
GSA to ‘quadruple' in size to centralize procurement across the government
The head of GSA’s Federal Acquisition Service told employees at a Thursday meeting that the agency will “do about $400 billion” in procurement management under this effort.
- By Natalie Alms
Digital Government
DOGE allies want more online identity verification despite its mixed efficacy
New testing at DHS shows a wide range in the performance of online identity proofing systems. Some simply don’t work well.
- By Natalie Alms
Digital Government
Senate Democrats want details on DOGE and DHS attempts to access IRS data
The IRS reportedly rejected the broad requests for taxpayer information, but the lawmakers worry recent actions have “left the door open for future requests.”
- By Natalie Alms