Author Archive

Natalie Alms

Staff Reporter, Nextgov/FCW

Natalie Alms
Natalie Alms is a staff reporter at Nextgov/FCW covering federal technology policy, service delivery, customer experience and the government's tech workforce. She is a graduate of Wake Forest University and has written for the Salisbury (N.C.) Post. Connect with Natalie on Twitter at @AlmsNatalie.
Exclusive Digital Government

USDA inches ahead in plan to secure EBT cards from skimming

The U.S. Agriculture Department doesn’t have a timeline for fully moving food assistance accounts to industry-standard chip cards, however, leaving beneficiaries vulnerable to digital theft.

Modernization

SSA taps TMF to upgrade online services

The General Services Administration announced $50 million in new investments Tuesday, covering tech upgrades at the Social Security Administration and the Department of Housing and Urban Development.

Artificial Intelligence

AI tools helped Treasury recover billions in fraud and improper payments

Risk screening, check fraud detection and more have helped the government recover more than $4 billion, Treasury announced.

Digital Government

White House probes the collision of AI and personal data

Policymakers are examining how the advent of artificial intelligence could create new privacy risks around the federal agency purchase and use of personal information from data brokers.

Artificial Intelligence

Labor's AI mission spans public policy and internal agency use

Meet the Department of Labor's CAIO Mangala Kuppa. She's focused in large part on AI safety and making sure the tech tools promote workers' well being. 

Digital Government

Why governments are ‘particularly well-positioned’ to offer identity validation

According to the National Institute of Standards and Technology, governments that use its guidance to offer attribute validation services may have to rely less often on commercial data for identity.

Digital Government

Hill Dems question IRS on identity verification requirements for Direct File

Taxpayers had to go through outsourced identity verification to use Direct File during the last tax season, a level of assurance the lawmakers note is not required for commercial tax prep companies.

Digital Government

GSA's Login to offer face recognition to customer agencies

Agencies using the government-created service will have the option to incorporate new face-matching capabilities or stick with existing offerings.

Digital Government

Bipartisan Senate duo seeks to push IRS customer service forward

The tax agency is already working on some of the items in the bill — like improving online accounts.

Modernization

IRS delay on key system could cost up to $70 million

The IRS had been considering switching to a new system for core, individual tax processing, but it’s waiting to do so until after the coming tax season.

Digital Government

IRS Direct File to be available in 24 states next year

The agency is also expanding the scope of tax situations the tool will cover.

Exclusive Digital Government

GSA's identity service on track to meet key standards, program director says

The director of Login.gov says that the federally managed identity service is on track to finally meet an important standard for digital identity verification.

Policy

USDA wraps equity commission, vows to continue work 

The department will likely have to contend with anti-DEI efforts as it pursues this goal.

Emerging Tech

GSA testing finds variations in the accuracy of digital ID verification tech

The preliminary results of a study that tested five different vendor solutions found some to be relatively accurate, while others were inaccurate or inequitable.

Exclusive Modernization

TMF at the tipping point

The government’s revolving fund to help agencies jumpstart IT modernization and cybersecurity projects is at a “critical juncture,” in terms of funding and congressional support, according to the General Services Administration, which administers the fund.

Digital Government

CX bill passes Senate committee

The proposal is one of many that moved through House and Senate committees this week, including a transparency bill that brings additional congressional oversight to the General Services Administration.

Digital Government

State Department goes big with online passport renewal

The latest pilot has been ongoing since June, but limited in scale. Now, Americans can renew online anytime.

People

Harris touts skills-based hiring for feds on the campaign trail

The move to skills-based hiring for federal government jobs has been ongoing under the Trump and Biden administrations.

Modernization

Lawmakers mull a fraud-focused scorecard for oversight

Agency watchdogs warned lawmakers that their centralized fraud analytics capacity could end next year without congressional action.

Digital Government

Why digital identity should be a priority for the next president

MITRE called for greater attention to identity issues after a series of workshops held with stakeholders about the importance of White House leadership.