Author Archive
Natalie Alms
Senior Correspondent, Nextgov/FCW
Natalie Alms is a senior correspondent at Nextgov/FCW covering federal technology policy, service delivery, customer experience and the government's tech workforce. She is a graduate of Wake Forest University and has written for the Salisbury (N.C.) Post. Connect with Natalie on Twitter at @AlmsNatalie. If you have a tip you'd like to share, Natalie can be securely contacted at nalms.41 on Signal.
Policy
Agency CIOs must supply top-down IT contract information, OMB memo states
The guidance aims to help enforce legal mandates that CIOs have full visibility into their agency’s IT spend.
- By Natalie Alms
Modernization
IRS’ move away from paper checks has delayed tax refunds for nearly 1.5 million Americans
Other government agencies are also moving away from paper checks. The Social Security Administration has warned claimants still receiving their benefits via paper checks that their benefits could be disrupted.
- By Natalie Alms
People
Agency data leads worry about staff capacity to tackle statutory requirements, survey finds
The Data Foundation found that some 40% of chief data officers lost six or more employees last year.
- By Natalie Alms
Artificial Intelligence
IRS faces AI skills gaps after pushing tech talent out, watchdog finds
The agency drained about 40% of its IT staff last year, GAO said.
- By Natalie Alms
Digital Government
Trump’s anti-fraud task force poised to scrutinize benefits programs
The new White House task force will withhold government funding for state and local benefits programs if their anti-fraud controls are viewed as lacking.
- By Natalie Alms
Exclusive
Digital Government
Inside DOGE’s early days of pressure campaigns, rule breaking and ‘chaos’
Twenty-three hours of court testimony offer a rare glimpse into the Trump cost-cutting group that officials say “felt more like a club” than the agencies they were breaking.
- By Eric Katz and Natalie Alms
Digital Government
Senate Democrats push Social Security on employee reassignments to phone line
The agency is directing employees who normally process benefits to answer phone lines instead.
- By Natalie Alms
Policy
Vought takes aim at GAO in new guidance
This is not the first time the head of the Office of Management and Budget has pushed back against Congress’ watchdog.
- By Natalie Alms
People
DOJ clears the way for government to hire technologists still connected to their private sector employers
Ethics experts and public sector lawyers told Nextgov/FCW that they are skeptical about the arrangement of private sector technologists joining the government on leaves of absence while retaining their deferred compensation packages.
- By Natalie Alms
Digital Government
Much of the government’s technology isn’t accessible, internal report finds
Just over a third of the government’s most-viewed websites met legal requirements that they be accessible for people with disabilities.
- By Natalie Alms
Digital Government
IRS CEO largely dodges questions about data sharing at IRS, SSA
Frank Bisignano cited “current litigation” for why he could not provide further details about IRS data sharing with ICE, and he disputed court records detailing how DOGE employees handled data at SSA.
- By Natalie Alms
Featured eBooks
Digital Government
Accessing Social Security disability benefits became harder in 2025, researchers find
Changes like the push to online servicing and introduction of AI on SSA phone lines made it difficult for certain recipients to access the agency.
- By Natalie Alms
Digital Government
LGBTQ data is disappearing under Trump, reports find
Government agencies have gotten rid of gender identity and sexual orientation data elements from over 360 data collections over the last year.
- By Natalie Alms
Policy
Tech bills of the week: Updated AI innovation; expanding cybersecurity for SNAP; and more
This week’s legislation addresses cybersecurity measures for EBT cards, pushes universal AI testing standards forward, and strengthens oversight of tech education programming for veterans.
- By Alexandra Kelley, Edward Graham, Natalie Alms and David DiMolfetta
Digital Government
These former government tech leaders are prepping day-one plans for a future administration
Mikey Dickerson, the first head of the U.S. Digital Service, is a senior advisor for the effort, called the Tech Viaduct.
- By Natalie Alms
Policy
White House ‘war on fraud’ to begin with freezing Medicaid payments to Minnesota
Minnesota Governor Tim Walz called the move “retribution.”
- By Natalie Alms
Artificial Intelligence
Trump unveils Big Tech pledge to offset rising data center energy costs
President Donald Trump’s national address touched on the rising energy costs incurred by increasing AI use, in addition to reinforcing his administration’s imperative to tackle fraud in government programs.
- By Alexandra Kelley and Natalie Alms
Policy
Critics sound alarm over HHS plans to restructure evaluation office
A coalition of nonprofits, research institutions, child welfare advocates and more note that plans to push research out of the Administration for Children and Families and into the purview of political appointees jeopardize the credibility of that work.
- By Natalie Alms
Digital Government
New White House design team aims for ‘delightful’ websites — changing design ethos in the process
Trump’s chief design officer says that his work shouldn’t be controversial, but his team’s track record has raised questions about who their websites are for, who they leave out and whether the White House can garner trust based on sleek design alone.
- By Natalie Alms
Acquisition
Contract reviews continue at OMB, official says
Deputy Director for Management Eric Ueland emphasized the need for CIOs to be empowered “at the beginning of conversations” for IT contracts.
- By Natalie Alms