Author Archive

Natalie Alms

Senior Correspondent, Nextgov/FCW

Natalie Alms
Natalie Alms is a senior correspondent at Nextgov/FCW covering federal technology policy, service delivery, customer experience and the government's tech workforce. She is a graduate of Wake Forest University and has written for the Salisbury (N.C.) Post. Connect with Natalie on Twitter at @AlmsNatalie. If you have a tip you'd like to share, Natalie can be securely contacted at nalms.41 on Signal.
Policy

Agency CIOs must supply top-down IT contract information, OMB memo states

The guidance aims to help enforce legal mandates that CIOs have full visibility into their agency’s IT spend.

Modernization

IRS’ move away from paper checks has delayed tax refunds for nearly 1.5 million Americans

Other government agencies are also moving away from paper checks. The Social Security Administration has warned claimants still receiving their benefits via paper checks that their benefits could be disrupted.

People

Agency data leads worry about staff capacity to tackle statutory requirements, survey finds

The Data Foundation found that some 40% of chief data officers lost six or more employees last year.

Digital Government

Trump’s anti-fraud task force poised to scrutinize benefits programs

The new White House task force will withhold government funding for state and local benefits programs if their anti-fraud controls are viewed as lacking.

Exclusive Digital Government

Inside DOGE’s early days of pressure campaigns, rule breaking and ‘chaos’

Twenty-three hours of court testimony offer a rare glimpse into the Trump cost-cutting group that officials say “felt more like a club” than the agencies they were breaking.

Digital Government

Senate Democrats push Social Security on employee reassignments to phone line

The agency is directing employees who normally process benefits to answer phone lines instead. 

Policy

Vought takes aim at GAO in new guidance

This is not the first time the head of the Office of Management and Budget has pushed back against Congress’ watchdog.

People

DOJ clears the way for government to hire technologists still connected to their private sector employers

Ethics experts and public sector lawyers told Nextgov/FCW that they are skeptical about the arrangement of private sector technologists joining the government on leaves of absence while retaining their deferred compensation packages.

Digital Government

Much of the government’s technology isn’t accessible, internal report finds

Just over a third of the government’s most-viewed websites met legal requirements that they be accessible for people with disabilities.

Digital Government

IRS CEO largely dodges questions about data sharing at IRS, SSA

Frank Bisignano cited “current litigation” for why he could not provide further details about IRS data sharing with ICE, and he disputed court records detailing how DOGE employees handled data at SSA.

Digital Government

Accessing Social Security disability benefits became harder in 2025, researchers find

Changes like the push to online servicing and introduction of AI on SSA phone lines made it difficult for certain recipients to access the agency.

Digital Government

LGBTQ data is disappearing under Trump, reports find

Government agencies have gotten rid of gender identity and sexual orientation data elements from over 360 data collections over the last year.

Policy

Tech bills of the week: Updated AI innovation; expanding cybersecurity for SNAP; and more

This week’s legislation addresses cybersecurity measures for EBT cards, pushes universal AI testing standards forward, and strengthens oversight of tech education programming for veterans.

Digital Government

These former government tech leaders are prepping day-one plans for a future administration

Mikey Dickerson, the first head of the U.S. Digital Service, is a senior advisor for the effort, called the Tech Viaduct.

Artificial Intelligence

Trump unveils Big Tech pledge to offset rising data center energy costs

President Donald Trump’s national address touched on the rising energy costs incurred by increasing AI use, in addition to reinforcing his administration’s imperative to tackle fraud in government programs.

Policy

Critics sound alarm over HHS plans to restructure evaluation office

A coalition of nonprofits, research institutions, child welfare advocates and more note that plans to push research out of the Administration for Children and Families and into the purview of political appointees jeopardize the credibility of that work.

Digital Government

New White House design team aims for ‘delightful’ websites — changing design ethos in the process

Trump’s chief design officer says that his work shouldn’t be controversial, but his team’s track record has raised questions about who their websites are for, who they leave out and whether the White House can garner trust based on sleek design alone.

Acquisition

Contract reviews continue at OMB, official says

Deputy Director for Management Eric Ueland emphasized the need for CIOs to be empowered “at the beginning of conversations” for IT contracts.