Author Archive
Ideas
A national digital strategy for transforming government
It’s time to rethink the focus on customer experience to reimagine government operations from the ground up
Ideas
3 Ways for Government to Sustain Momentum in Digital Transformation
The past two years spurred incomparable change for federal workforces and citizen services.
Ideas
A Guide to Delivering Great Experiences for Employees as They Embrace the Future of Work
Federal agencies need to invest in technologies that enable employees to work from both the office and remote locations.
Ideas
It’s Time for a National Digital Strategy
And its focus should be to drive simplified citizen interactions across government.
Ideas
Getting Leaders Onboard for Data Governance
Everyone from top to bottom should be working toward a culture of data stewardship.
